Frequently Asked Questions

 

How many patrons does the Brooks Center accommodate?
The main Brooks Theatre accommodates up to 968 patrons for General Admission performances and 958 patrons for Reserved Seating performances. The smaller Bellamy Theatre holds approximately 100 audience members.

 

Where and what is the Bellamy Theatre?
The Bellamy Theatre is a smaller, more intimate “blackbox” or "flexible" theatre space used primarily for Clemson Players productions. It is located beside the main Brooks Theatre and next to the restrooms.

 

What time should I arrive for a performance?
We encourage patrons to arrive early out of respect for the performers and members of the audience. The outside lobby doors open 90 minutes prior to curtain. Doors to the theatre open approximately 30 minutes prior to curtain or at the discretion of the production supervisor. Latecomers will be asked to wait in the lobby and will be admitted into the theatre by an usher during an appropriate pause in the performance. Latecomers may also be asked to sit in the balcony until intermission at the discretion of the house manager. Latecomers to performances in the Bellamy Theatre will not be admitted.

 

Will tickets be available the evening of a performance?
The Box Office opens 90 minutes prior to the start time of performances, and tickets for any Brooks Center calendar event may be available for purchase. HOWEVER, some performances do sell out before the day of the show. Therefore, we STRONGLY encourage patrons to purchase tickets well ahead of the performance to ensure admission and satisfactory seating. If a performance is sold out prior to the evening of that performance, every effort will be made to announce this on our website, Twitter, and Facebook pages (not through e-mail). Please stay tuned to our social media outlets and website for announcements regarding available seating.?

 

Are children allowed to attend performances?
Yes, but we ask parents not to bring infants and very young children (under age 6) to performances unless the performances are specifically programmed for them. At ticketed events, all children, regardless of age, must have a ticket. If you have young children, please inquire about our Bill and Donna Eskridge Tri-ART Program, which serves children of all ages.

 

Is parking free? Where can I park?
Parking is free. The primary parking area for the Brooks Center is located adjacent to the building. For General Admission shows, you may park in any ORANGE or WHITE spaces. For Reserved Seating shows, you may park in orange spaces only, as white spaces are reserved for patrons who display designated Brooks Center hangtags (donors of $500 and above). If you are unsure of parking procedure, please contact the Box Office at (864) 656-7787.

 

Is disability-accessible parking available? If so, how many of these parking spaces are offered?
Ten (10) disability-accessible parking spaces are located at the front of the parking lot in the designated spaces. Seven (7) parallel-parking, metered spaces at the front of the parking lot serve as disability-access parking at all times of the day provided they are not occupied by vehicles who have paid for time in those spaces.

 

Are assistive listening devices available?
Yes. Assistive listening devices are available at the box office and are free of charge for all performances. Anyone with or without a hearing aid may use the equipment from any seat in the theatre.

 

What is your policy on electronics?
Cameras and other recording devices of any type are NOT permitted in the Brooks Center. Please remember to turn off all cell phones, laptops, tablets, and PDAs before entering the theatre.

 

What is your policy on food and beverage? Are concessions available?
Food and drink are prohibited in the theatre and concessions are not available.

 

Is the temperature in the Brooks Theatre and Bellamy Theatre controlled by the staff?
No, the climate in both theatres is controlled off-site. The Brooks Center staff makes every effort to ensure that the temperature remains at a comfortable level, but has limited control.

 

Is there a senior or University faculty/staff discount for tickets?
There are no discounts for senior citizens or University faculty/staff. Due to the generosity of the Friends of the Brooks Center, our ticket prices are among the lowest in the nation. However, in addition to our free, non-ticketed classical music series (the Lillian and Robert Utsey Chamber Music Series), we offer a 10% discount on orders of 10 or more tickets.

 

What is the Will Call station and where is it located?
Patrons who would like to purchase their tickets in advance and pick them up the night of the performance will find their tickets at the Will Call station. If you purchased tickets and requested that they be held for you in Will Call, you may find the Will Call station located directly in front of the main entrance of the lobby on the evening of the performance. If you need help locating the station, please ask an usher, house manager, or box office employee.

 

What time of the year does the annual Brooks Center calendar debut?
Our glossy, full-color calendar is generally available at the end of June and is mailed to patrons at the beginning of July.

 

I purchased tickets and was asked for my e-mail address. Why?
In the unlikely event a performance is cancelled due to unforeseen circumstances, e-mail allows us to quickly and efficiently contact all patrons who purchased tickets to that show. We also send a bi-weekly e-mail newsletter notifying patrons of upcoming performances. You may opt out of receiving this newsletter at any time.

 

Where should I park if I am purchasing tickets during business hours?
You may park in one of the seven (7) metered parking spaces at the front of the Brooks Center parking lot. You may also phone the Box Office and request that your tickets be held in Will Call the night of the performance.

 

How do you seat patrons for free, non-ticketed events, such as those on the Lillian and Robert Utsey Chamber Music Series? Can I be guaranteed a seat?
Patrons are seated on a first come, first served basis. On rare occasions, patrons are turned away due to a full house. For performances featuring well-known artists, we generally open lobby doors 90 minutes before showtime and STRONGLY advise guests to arrive early. In any case, we cannot determine exactly how many patrons will attend non-ticketed events in advance.