Undergraduate Student Ombudsman
Someone to Lend an Ear
Having problems? If so, the Office of the Clemson Undergraduate Student Ombudsman may be able to help.
Support for Solutions
The undergraduate student ombudsman is here to listen to your concerns and assist in exploring alternatives to resolve your problems.
Common Concerns
Issues addressed by the ombudsman may include the following:
- Academic advising and grade appeals
- Financial aid and tuition reimbursement
- Registration concerns
- Fines and refunds
- Housing or roommate problems
- Discrimination or harassment
Talk it Out
The ombudsman works for a fair solution. She is an independent, confidential and impartial person who provides assistance with complaints and conflicts when the usual procedures have not worked to your satisfaction.
The Clemson undergraduate student ombudsman follows the Ombudsman Association Code of Ethics, which is based on "off-the-record" communication, informality, and neutral insight and support. The ombudsman avoids testifying in formal judicial or administrative hearings.
For Information
If you would like to talk to the Clemson undergraduate student ombudsman, please contact her at the following address. She is here for you.
Lois M. Petzold, Psy. D., J.D.
Undergraduate Student Ombudsman
101 Clemson House, 248 North Palmetto Boulevard
Clemson, SC 29634-5107
Telephone: (864) 656-1353
Fax: (864) 656-4373
E-mail: lpetzol@clemson.edu