Download Adobe Reader

Faculty and Staff Profile

Heshan Sun

Associate Professor, MIS


Office: Sirrine 107
Phone: (864)656-0628
Email: SUNH@clemson.edu
Vita: http://people.clemson.edu/~sunh/cv.pdf
 

 Educational Background

Ph.D. Information Science & Technology
Syracuse University 2007

M.S. Information Management
Peking University 2002

B.A. International Economy and Trade
Nankai University 1999

 Courses Taught

MGT 3180: Management Information Systems
MGT 4500: Advanced Business Analytics
MGT 4540: System Implementation
MGT 8990: Special Topics (for PhD students)
MGT 9040: MIS Research Seminar (for PhD students)
MGT 9910: Doctoral Dissertation Research

MBA 8180: Business Analytics for Decision-Making
MBA 8610: Information Systems
MBA 8990: Analytics and Application

 Profile

Bio: Heshan Sun is an associate professor of the Management Department at Clemson University. Heshan received his Ph.D. degree in Information Science and Technology (with the Doctoral Prize) from Syracuse University in 2007. He also holds a Masters Degree in Information Science from Peking University (Beijing, China, 2002), and a Bachelor Degree in International Economy / Trade from the School of International Business at Nankai University (Tianjin, China, 1999). His research interests include human-computer interaction, post-adoptive system use, trust and e-commerce, and business analytics. His research has been published (or will appear) in journals such as the MIS Quarterly (4 papers), Journal of the Association for Information Systems (4 papers), Decision Support Systems, Journal of the American Society for Information Science and Technology (2 papers), AIS Transactions on Human-Computer Interaction, Communications of the Association for Information Systems, International Journal of Human-Computer Studies, Journal of Information Technology Theory and Application, and International Journal of Human-Computer Interaction, and proceedings of ICIS, AMCIS, HICSS, PACIS and the Pre-ICIS MIS/HCI Workshop. Heshan is an associate editor of MIS Quarterly. He also sits on the editorial board of AIS Transactions on Human-Computer Interaction (THCI), Journal of Database Management, IEEE Transactions on Engineering Management, and IT & People. He won the Reviewer of the Year (2011) Award from MIS Quarterly. In addition, he has received or has been nominated for several best paper awards and best reviewer awards. He is ranked 18th worldwide in 2011-2013 on the “Top-100 Rankings of Researchers” list that is based on the six prestigious information systems journals. Previously, he has also been recognized in a bibliometric study as one of the top HCI researchers worldwide for the period of 2003-2008 (ranked 9th and 18th on two lists) (URL: http://aisel.aisnet.org/thci/vol1/iss3/1/). Heshan received various research and teaching awards. He received the Graduate Teaching Excellence Award (2017) and the MBA Professor of the Year Award (2017). Heshan happily lives in Clemson, SC with his wife Xue (Snow) Xiao, son (James) and daughter (Alice).

 Research Interests

System use at both organizational and individual levels
Human-computer interaction
Trust in e-commerce and cyber security
Business analytics

 Research Publications

JOURNAL PUBLICATIONS:
1. Sun, H., Wright R., and Thatcher, J. (forthcoming), Revisiting the Impact of System Use on Task Performance from an Adaptation and Complementarity Perspective. accept for publicateion, Journal of the Association for Information Systems.
2. Thatcher, J., Wright, R., Sun, H., Zagenczyk, T, and Klein, R., (forthcoming) Mindfulness in Information Technology Use: Conceptual and Operational Definitions. MIS Quarterly (MISQ), accepted for publication. (MISQ is the No.1 journal in management information systems research, impact factor: 5.384)
3. Sun, H., Fang, Y., and Zou, H. (2016), Making Sound Adoption Decisions: A Mindfulness Perspective, Journal of the Association for Information Systems (JAIS). 17(6). (JAIS is the flagship journal of the Association for Information Systems and has been widely considered as an A+ journal)
4. Fang, Y., Qureshi, I., Sun, H, Ramsey, E., McCole, P., and Lim, K. H. (2014), The paradox of trust and online repurchase intention: The moderating effect of ecommerce institutional mechanism, MIS Quarterly (MISQ), 38(2), pp. 407-427. (MISQ is the No.1 journal in management information systems research, impact factor: 5.384)
5. Sun, H., Fang, Y., and Hsieh, JJ. (2014), Consuming information systems: An economic model of user satisfaction, Decision Support Systems (DSS), 57(1), pp. 188–199. (impact factor of 2.265; is considered by various lists as an A level journal)
6. Sun, H. (2013), A longitudinal study of herd behavior in the adoption and continued use of technology, MIS Quarterly (MISQ), 37(4), pp. 1013-1041. (MISQ is the No.1 journal in management information systems research, impact factor: 5.384)
7. Sun, H. (2012), Understanding user revisions when using information system features: Adaptive system use and triggers, MIS Quarterly (MISQ), 36 (2) pp. 453-478. (MISQ is the No.1 journal in management information systems research, impact factor: 5.384)
8. Sun, H. (2010). Sellers' trust and continued use of online marketplaces. Journal of the Association for Information Systems (JAIS), 11(4), pp. 182-211. (JAIS is the flagship journal of the Association for Information Systems and has been widely considered as an A+ journal)
9. Sun, H. (2010). Developing an interdisciplinary area of economics and human-computer interaction, AIS Transactions on Human-Computer Interaction (THCI). 2(4), pp. 151-166.
10. Sun, H. (2010). Transfer attributes of e-commerce systems into business benefits: A relationship quality perspective. Journal of Electronic Commerce Research (JECR), 11(5), pp.92-109.
11. Zhang, P. and Sun, H. (2009). The complexity of different types of attitudes in initial and continued ICT use. Journal of the American Society for Information Science and Technology (JASIST), 60(10), pp. 2048-2063. [In the Basket of 13 A-level IS journal by ACPHIS, Impact factor: 2.23, JASIST is widely recognized as the No.1 journal in information science research.]
12. Sun, H., and Zhang, P. (2008). An exploration of affective factors and their roles in user technology acceptance: Mediation and causality. Journal of the American Society for Information Science and Technology (JASIST), 59 (8). pp. 1252-1263. [In the Basket of 13 A-level IS journal by ACPHIS, Impact factor: 2.23, JASIST is widely recognized as the No.1 journal in information science research.]
13. Zhang, P., Aikman, S., and Sun, H. (2008). Two types of attitudes in ICT acceptance and use. International Journal of Human-Computer Interaction (IJHCI), 24 (7), pp. 628 - 648.
14. Dong L., Sun, H., and Fang, Y. (2007). Impacts of project champions and direct managers on perceived ease of use and perceived usefulness in a mandatory usage context, Communication of the AIS (CAIS), 19 (31), pp. 655-664.
15. Sun, H., and Zhang, P. (2007). Applying Markus and Robey’s causal structure to examine user technology acceptance research: A new perspective, Journal of Information Technology Theory and Application (JITTA), 8 (2), pp.21-40.
16. Sun, H., and Zhang P. (2006). Causal relationships between perceived enjoyment and perceived ease of use: An alternative approach. Journal of Association for Information Systems (JAIS), 7 (9), pp. 618-645. (JAIS is the flagship journal of the Association for Information Systems and has been widely considered as an A+ journal)
17. Sun, H., and Zhang, P. (2006). The role of moderating factors in user technology acceptance, International Journal of Human-Computer Studies (IJHCS), 64 (2), pp.53-78. [Impact factor: 1.165, a top-tier human-computer interaction journal.]


CONFERENCE PAPERS:
1. Tseng, S., and Sun, H. (2017), Playful Design Elements and Stages of Player Experience in Gamification, Proceedings of the 2017 International Conference on Information Systems (ICIS), Seoul, South Korea, December 10-13.
2. Zou, H., Fang, Y., Sun, H., and Lim, K. (2017), Engaging in Technology Extra-Role Behavior in a Human-IT Relationship: A Psychological Ownership Perspective, Proceedings of the 2076 International Conference on Information Systems (ICIS), Human behavior and IS Track, Seoul, South Korea, December 10-13.
3. Pienta, D., Sun, H., Thatcher, J. (2016), Habitual and Misplaced Trust: The Role of the Dark Side of Trust Between Individual Users and Cybersecurity Systems. Proceedings of the 2016 International Conference on Information Systems (ICIS), Dublin, Ireland, December 11-14.
4. Grover, V., Jiang, D., London, J., and Sun, H. (2016), Taking Ownership of Borrowed Theories: The Case of Transaction Cost Theory. Proceedings of the 2016 International Conference on Information Systems (ICIS), Dublin, Ireland, December 11-14.
5. Zou, H., Fang, Y., Sun, H. and Lim, K.H. (2016), How Users Engage in Technology Extra-Role Behavior in a Relationship with an IT — A Psychological Ownership Perspective. Proceedings of the 2016 Pre-ICIS DIGIT Workshop. Dublin Ireland. December 11, 2016. (Nominated for the Best Paper Award).
6. Zou, H., Fang, Y., Sun, H. and Lim, K.H. (2016), What Can I Do For You? — A Synthesized Comprehensive Typology of Users’ Technology Extra-Role Behavior (TERB). 2016 Pre-ICIS JAIS Theory Development Workshop. Dublin Ireland. December 11, 2016.
7. Li, S. and Sun, H. (2015), The Role of System Type in Herd Behavior in User Adoption and Continuance of Technology. Proceedings of the 2015 International Conference on Information Systems (ICIS). Fort Worth, TX, USA. December 13-16.
8. Zou, H., Sun, H., and Fang, Y. (2015), Understanding Post-Adoption Regret from the Perspectives of Herding and Mindfulness. Proceedings of the 2015 International Conference on Information Systems (ICIS). Fort Worth, TX, USA. December 13-16.
9. Jiang, L. and Sun, H. (2015), Exploring human image appeal similarity in website design. Proceedings of the 2015 International Conference on Information Systems (ICIS). Fort Worth, TX, USA. December 13-16.
10. London, J. and Sun, H. (2015), Information Leakage as Diagnostic Communication. Proceedings of the 2015 Pre-ICIS Business Processes and Services (BPS), Fort Worth, TX, USA. December 12.
11. Jiang, D. and Sun, H. (2015), Does identification with virtual model making shopping experience more enjoyable? The Case of Virtual Mirror. Proceedings of the Americas Conference on Information Systems. Puerto Rico, August 13-15, 2015.
12. Jiang, L. and Sun, H., (2015), Dark side personality and innovation with IT. Proceedings of the European Conference on Information Systems. Münster, Germany. May 26-29, 2015.
13. Sun, H., Luo, F., London, J., and Jiao, X. (2014) Fashionable technology, fashion waves, and post-adoption regret and satisfaction. Proceedings of the International Conference on Information Systems, Auckland, New Zealand, December 14-17, 2014.
14. Jiang, L.L. and Sun, H. (2014) Understanding perceived price fairness in online shopping, Proceedings of the International Conference on Information Systems, Auckland, New Zealand, December 14-17, 2014.
15. Burleson, J., Grover, V., Thatcher, J., and Sun, H. (2014), The same, yet different: Using hedonic systems in utilitarian settings. Proceedings of the International Conference on Information Systems, Auckland, New Zealand, December 14-17, 2014.
16. Matthews, K.D., Thatcher, J., Sun, H., and Philip L. Roth Working Toward a Post-Adoptive Model (PAM): A Meta-Analysis of Post-Adoptive System Use. Proceedings of The Pre-ICIS DIGIT Workshop, December 14, 2014.
17. Wei, K., Zha, Y., and Sun, H. (2014), A comparative study of buyers’ and sellers’ acceptance of consumer-to-consumer e-marketplaces, Proceedings of the 18th Pacific Asia Conference on Information Systems, June 24-28, 2014, Chengdu, China.
18. Shen, Y., Sun, H., and Chan, H.C. (2013), Understanding consumer decision making for complex choices: The effects of individual and contextual factors. Proceedings of International Conference on Information Systems. December 15-18, 2013, Milan, Italy.
19. Sun, H., and Peter, Mary A. (2013), An empirical study of the impact of stereo 3D on user learning in the Web environment, Proceedings of the Twelfth Annual Workshop on HCI Research in MIS, December 15, 2013, Milan, Italy.
20. Sun, H. and Wei, K. (2012), Sellers’ negative experience and coping strategies. Proceedings of the 11th Pre-ICIS Workshop on E-Business (WEB 2012). December 15, 2012, Orlando, FL.
21. Sun, H. (2011), Making sound adoption decision: A longitudinal study of mindfulness in technology adoption and continued use. Proceedings of the International Conference on Information Systems (ICIS). December 4-7, Shanghai, China.
22. Sun, H., and Fang. Y. (2010), Toward a model of mindful acceptance of technology, Proceedings of the International Conference on Information Systems (ICIS). December 12 – 15, Saint Louis, Missouri, USA.
23. Sun, H. (2009), Understanding herd behavior in technology adoption and continued use: A longitudinal perspective, Proceedings of Pre-ICIS DIGIT Workshop (hosted by the AIS Special Interest Group on Adoption and Diffusion of Information Technology), December 15, Phoenix, Arizona, USA. (one of the two papers invited for full presentation)
24. Sun, H., and Fricke, M. (2009), Reexamining the Impact of System Use on Job Performance from the Perspective of Adaptive System Use, Proceedings of Americas Conference on Information Systems (AMCIS), August 6-9, San Francisco, California, USA.
25. Sun, H., and Zhang, P. (2008). Adaptive system use: An investigation at the system feature level. Proceedings of the International Conference on Information Systems (ICIS), Paris, France, December 14-17.
26. Sun, H., and Zhang, P. (2008). Online seller's trust and use of online auction marketplaces. Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Suzhou, China, July 3-7. (Nominated for the Best Paper Award).
27. Sun, H., Zhang, P., and Xiao, X. (2007). A research model of relationship quality in e-commerce: Connecting IS factors with marketing profitability. Proceedings of the 13th Americas Conference on Information Systems (AMCIS), Keystone, CO.
28. Sun, H., and Zhang, P. (2006). Adaptive IT use: Conceptualization and measurement, Proceedings of the 5th Annual Workshop on Human-Computer Interaction Research in Management Information Systems. Sponsored by the AIS SIGHCI. December 10-13. Milwaukee, Wisconsin.
29. Zhang, P., Sun, H., and Li, N. (2006). Affective reactions to ICT: A theory based analysis of affective constructs, Proceedings of the Post-ICIS Journal of the Association for Information Systems (JAIS) Theory Development Workshop, Milwaukee, Wisconsin.
30. Zhang, P., Li, N., and Sun, H. (2006). Affective quality and cognitive absorption: Extending technology acceptance research, Proceedings of the 39th Hawaii International Conference on System Sciences (HICSS).
31. Sun, H., and Zhang, P. (2005). An empirical study on causal relationships between perceived enjoyment and perceived ease of use: Alternative approaches. Proceedings of the 4th Annual Workshop on Human-Computer Interaction Research in Management Information Systems. Sponsored by AIS SIGHCI, Las Vegas, NV.
32. Sun, H., and Zhang, P. (2005). A research agenda toward a better conceptualization of IT use behavior. Proceedings of the 11th Americas Conference on Information Systems (AMCIS). Omaha, Nebraska, USA. August 11-14.
33. Sun, H. (2005). Does IT use matter? Toward a deeper understanding of the impacts of IT use behavior on individual work performance, Proceedings of the 11th Americas Conference on Information Systems (AMCIS). Omaha Nebraska, USA. Doctoral consortium. August 11-14.
34. Sun., H., and Zhang, P. (2004). An empirical study on the roles of affective variables in user adoption of search engines, Proceedings of the 3rd Annual Workshop on Human-Computer Interaction Research in Management Information Systems, Washington, DC. ( Best Paper Award).
35. Sun, H., Tan, Z. (2004). A review of data mining applications in the telecommunications industry. Proceedings of Chinese Academy of Sciences Symposium on Data Mining and Knowledge Management'04 (CASDMKM-04). Beijing, China.
36. Sun, H., and Zhang, P. (2004).  A methodological analysis of user technology acceptance. Proceedings of the 37th Hawaii International Conference of System Science (HICSS), Big Island, Hawaii.
37. Sun, H. (2003). An integrative analysis of TAM: Toward a deeper understanding of technology acceptance model. Proceedings of the 9th America Conference on Information Systems (AMCIS), Tampa, Florida.

HONORS AND AWARDS:
2017 MBA Professor of the Year Award, College of Business, Clemson University
2017 Graduate Teaching Excellence Award, College of Business, Clemson University
2017 Emerald Citation of Excellence Award.
2016 “Best Paper Award” runner-up, 2016 Pre-ICIS DIGIT Workshop.
2014-Present Associate Editor, MIS Quarterly (impact factor: 5.384)
2014 Ranked 18th on the Top IS Researcher List, based on the basket of six elite Information Systems research journals (http://www.vvenkatesh.com/isranking/RankingsAIS6byAut.asp?RYear=3).
2012 Reviewer of the Year (2011), MIS Quarterly.
2012 Best Reviewer Award, AIS Transactions on Human-Computer Interaction
2011 Recognized by the "Top 100 Ranking of Researchers," based on the basket of six elite Information Systems research journals, on the three-year (2008-2010).
2011 Best Reviewer of 2009, the AIS Transactions on Human-Computer Interaction.
2010 Sun, H., and Zhang, P. “The Role of Moderating Factors in User Technology Acceptance”, International Journal of Human-Computer Studies (IJHCS), 2006, is recognized by the International Journal of Human-Computer Studies as one of the “Top 10 Cited” articles (coming in at 3rd place).
2009 Recognized in a bibliometric study as one of the top MIS/HCI researchers worldwide for the period of 2003-2008 (ranked 9th and 18th on two lists). [Zhang, P, N. Li, M. J. Scialdone, and J. Carey (2009) “The Intellectual Advancement of Human-Computer Interaction Research: A Critical Assessment of the MIS Literature (1990-2008),” AIS Transactions on Human-Computer Interaction, (1) 3, pp. 55-107.]
2009 Best Reviewer Award, DIGIT 2009 (hosted by SIGADIT), Phoenix, AZ, December 15.
2009    Nomination for the "Best Reviewer Award". Annual Workshop on Human-Computer Interaction Research in Management Information Systems, Phoenix, AZ. December 14.
2008 Junior Faculty Travel Grant, International Affairs, University of Arizona.
2008 Doctoral Prize, Syracuse University.
2008 Nomination by the School of Information Studies at Syracuse University for the Best Dissertation Award at the International Conference on Information Systems.
2008 Nomination for the “Best Paper Award” at the Pacific Asia Conference on Information Systems, July 3-7, 2008, Suzhou, China.
2007 Nomination for the “Best Reviewer Award”, Annual Workshop on Human-Computer Interaction Research in Management Information Systems, Montréal, Canada. December 8.
2007 Recipient of the StudyResponse Dissertation Grant (Syracuse University).
2005 Doctoral Student Award. Information Institute (USA) (http://www.information-institute.org/index.html).
2005 Recipient of the Small Research Grant for doctoral students, Syracuse University.
2004 “Best Paper Award”. Annual Workshop on Human-Computer Interaction Research in Management Information Systems. Washington DC, December 10-11.
2004 NSF Summer Fellowship recipient to attend the annual graduate WebShop (2004) at the University of Maryland.
2004 Recipient of the Small Research Grant for doctoral students. Syracuse University.
2004 Runner-up for the “Best Student Proposal Award,” “Cognition in the Rough VII (CIR'04) Professional Development Workshop,” Academy of Management, Managerial and Organizational Cognition Division, New Orleans LA, August 8th, 2004. 

 Links

Google Scholar Page
Top 100 IS Research Ranking
AIS SIGADIT