Professor, professional communication
Office: 615 Strode
Focus: Professional Communication
Dr. Williams' research focuses on online communication and its intersection with workplace communication. Some specific research areas include information design theory especially user experience design for online communication and virtual worlds; project management in communication design; communication for entrepreneurship.
Technical Writing for Teams: The STREAM Tools Handbook. Co-author. Hoboken, New Jersey: Wiley-IEEE Press, 2010. Print.
“Dreamweaver and the procession of simulations: What you see is not why you get what you get.” Small Tech: The Culture of Digital Tools. Hawk, B. et al, eds. Minneapolis: U of Minnesota Press. 2008. pp 57-68.
“Positioning Technical Communication for the Creative Economy,”with Linn Bekins. Technical Communication 53.3 (August 2006): 287-95.
“Civic Engagement through For-Profit Service Learning: A Democratic Paradox” with Renee Love. Reflections 3.1 (Winter 2005): 134-54.
“The Future is the Past: Has Technical Communication Come of Age?” with Kathy Pringle. Technical Communication 52.3 (August 2005): 361-70.
“Interpretive Discourse and Other Models from Communication Studies: Expanding the Values of Technical Communication” under review Journal of Technical Writing and Communication
“Assessing 3D Virtual World Learning Environments with the CIMPLe System: A Multidisciplinary Evaluation Rubric.” with Deborah Switzer. In Handbook of Research on Virtual Environments for Corporate Education: Employee Learning and Solutions. Ritke-Jones, William, ed. IGI Global Publishers: Forthcoming.
“Trust in Virtual Teams: Perspectives and Applications.” In Collaborative Writing in Virtual Workplaces: Computer-Mediated Communication Technologies and Tools. Hewett, Beth and Robidoux, Charlotte, eds. IGI Global Publishers: Forthcoming.
“A Rhetorical Theory of Transformation in Entrepreneurial Narrative: The Case of The Republic of Tea.” Forthcoming, EN: TER: (Entrepreneurial Narrative: Theory, Epistemology and Rhetoric). Inaugural Issue, forthcoming Spring 2010.