Nye ch. 3

If technological change is not deterministic, then it isn't going to be predictable.  But it is worth thinking more carefully about prediction because we are going to have to try to do it (eg. business forecasts) even if it is theoretically impossible to always be right.

Bad predictions cost us in wasted investment and careers.  If we look at the pattern of bad predictions we can perhaps see how to do better.  (source:  Herb Brody, "Great Expectations: Why Technological Predictions Go Awry" Albert H. Teich, Technology and the Future, sixth edition (New York: St. Martin's Press, 1993).)

  • The people who are hoping to profit from a new technology often make the most misleading predictions.  They necessarily want to promote what they are doing, but repeatedly claiming a breakthrough when the problems of commercialization are not yet solved is probably harmful even for them in the long run.  Eg. high-temperature superconductors, nuclear fusion.
  • Even if the technology works (eg. robots) people may not want to buy it.  Who do you ask--the vendors?  Obviously biassed.  But consumers, even businesses buying factory equipment, may be biassed too because they don't realize how attitudes towards the technology will shift (eg. fax machine).
  • it also depends on how you use the technology--in 1991 Brody is writing about cd-roms vs. bigger hard disks, but the cd-rom finally has taken off in areas with a great emphasis on graphics.
  • can existing technologies improve to compete with new technologies?--eg. cameras that store images in digital form vs. improvements in silver-halide film.
  • consumers are unwilling to spend money on small improvements, particularly if they seem inconvenient.  You also need the whole system, such as stores to rent videotapes or videodisks.
  • truly innovative technologies often take 10 to 25 years to enter widespread use.  
    Brody's 1991 list of popular predictions: neural-network computers, shirt-pocket telephones, hypermedia, computer-generated virtual realities, intelligent highway systems .


Futurist Architecture
Other issues:
 


So predicting future technology is a mess--how do we say anything useful about it?
First divide it into smaller issues, different kinds of predictions:

prediction
inventor, utopian writer
fundamentally new devices
long term
forecasting
engineers, entrepreneurs
improvements on existing technology
less than 10 years
projection
designers, marketers
new models
less than 3 years
Nye p. 34

Predictions are stories even if they aren't published as science fiction stories.
The problem of forecasting:

In 1945 it would have been very hard to predict what the computer would become, but now we can see trends (even if we don't know what new technology will enable that trend to continue): Consider how each of these trends impacts society.  Is it a continuous process, or are there breakpoints where the impact changes?


Telematics is one of those things that has been predicted as just around the corner for a long time.

What might computers do for us in the future?  Would you want to:


 more cartoons
Some feasible technologies don't catch on:
picture phone at 1964 World's Fair
family using a picture phone
  • in the 1960s and 1970s AT&T (which then had a telephone monopoly in the U.S.) thought that picture telephones would be the next big thing.  Consumers weren't interested.
  • the supersonic transport (commercial airplanes going faster than the speed of sound) hasn't been successful--the U.S. decided not to build on and the French-English Concorde is now out of use
Even successful major innovations can be very slow to catch on--Nye gives as examples the telegraph, telephone, phonograph and personal computer

The best technology doesn't always win--the classic example of this is Betamax
  • when VCRs were first introduced there were two competing tape formats, Betamax and VHS
  • Betamax is generally considered to have been technologically superior, though some disagree
  • Sony didn't license its Betamax system to other manufacturers
  • as a result VHS won out and Betamax disappeared
"Far from being deterministic, techologies are unpredictable."

This page written and copyright Pamela E. Mack
HIST 122