*If you have previously lost your ID and had it replaced and then lose the new one, if you find the old card it CANNOT be reinstated. Once a card is out of the system, for safety reasons it cannot be reactivated.
You may receive the remaining funds off of your TigerStripe account only if you withdrawal, transfer or graduate from the university.
Once your account is closed, you will no longer receive the monthly TigerOne Card Services Reminder emails.
Yes. Paw Points and TigerStripe roll over from semester to semester until you graduate, withdraw, or transfer from the University. Funds will also only be available until 18 months of inactivity after you last use your TigerStripe or Paw Points accounts
Any TigerStripe funds added to your University bill will be downloaded automatically to your TigerStripe account at the beginning of the semester provided your optional fees are paid in full. The TigerStripe funds will not be available immediately when entered and paid. If the funds are not credited to your TigerStripe account by the first day of classes for that semester, then you will need to contact Student Financial Services at 864-656-5592 or www.clemson.edu/cfo/student-financials/
Funds added directly through the Online Card Office or by contacting the TigerOne Card Services office will be available for immediate use.
No. For Security reasons you must pick up your new official Clemson University ID card in person and provide a valid government issued photo ID.
You will be notified if your photo is accepted or rejected by email within 2 business days after your submission. If your photo is rejected, you will receive an email stating the reason for rejection. You may also check the status of your photo by logging into http://t1online.clemson.edu and accessing the photo tab to ensure it is approved. As a reminder, in order to submit a photo online, you must be a new Clemson student or employee. Online photo submission cannot be used by current students or employees.
According to the Family Educational Rights and Privacy Act (FERPA), we are unable to share information pertaining to accounts, balances, and activities related to a cardholder. If the cardholder chooses to share that information with other individuals, (s)he may do so directly.
TigerOne Card Services has identified individuals to be TigerOne Off-campus Liaisons for all of our Clemson satellite campuses. If you are at a satellite location and are unable to visit our office during normal business hours, M-F, 8 a.m.-4:30 p.m., please contact the TigerOne Off-campus Liaison closest to you. For a complete listing of TigerOne Off-campus Liaisons and their locations, please click here.
TigerStripe accounts remain active for a minimum of 18 months with no activity. At that time, any remaining balance will be withdrawn and the account will be closed. The balance will be deposited into a general University scholarship fund.
You have two options; 1) Go online to purchase your ISIC card at www.isic.org/get-your-card/. It usually takes 3 – 4 weeks to process your online application and deliver the card to you, or 2) Visit the TigerOne Card Services Office. In emergency circumstances, TigerOne Card Services has a very limited supply of applications on hand that can be processed immediately to allow you to receive your completed card at that time. If you come to TigerOne Card Services, you must bring a valid government issued photo ID (driver license, Passport), your TigerOne Card, and a payment of $30.