*If you have previously lost your ID and had it replaced and then lose the new one, if you find the old card it CANNOT be reinstated. Once a card is out of the system, for safety reasons it cannot be reactivated.
In order to stop receiving the monthly TigerStripe account web statement email message you will need to close your TigerStripe Account. You may close your account only if you withdrawal, transfer or graduate from the university.
Once your account is closed, you will no longer receive the monthly TigerOne Card Services Reminder emails.
As you begin the registration process with the Online TigerOne Card office, you will see a message stating to contact TigerOne Card Services to open your account. You will not be able to access or view your account online, or deposit funds online until you do this. Registering on the Online TigerOne Card Office will not open the TigerStripe account. At this time, opening TigerStripe can only be done at the office. TigerOne Card Services is currently working on other options.
You can find the difference between TigerStripe and Paw Points under the Meal Plan button on the home page. Click here to view the TigerStripe vs. Paw Points chart
Any TigerStripe funds added to your University bill will be downloaded automatically to your TigerStripe account at the beginning of the semester, provided your optional fees are paid in full. The TigerStripe funds will not be available immediately when entered and paid. If the funds are not credited to your TigerStripe account by the first day of classes for that semester, then you will need to contact Student Financial Services at 864-656-5592 or www.clemson.edu/cfo/student-financials/
In order to add funds to your TigerStripe account for immediate use, you will need to make a deposit directly at TigerOne Card Services rather than adding funds through the University bill option.
Cash withdrawals from your TigerStripe account are not allowed. Your TigerStripe account is a pre-paid, declining balance account to be used at participating TigerStripe Merchant locations on and off campus. For complete TigerOne Terms and Conditions, please click here.
No. For Security reasons you must pick up your new official Clemson University ID card in person and provide a valid government issued photo ID.
If your photo is rejected, you will receive an email within 2 business days stating the reason for rejection. If you do not receive a rejection email, you will need to check the status of your photo by logging back into http://t1online.clemson.edu and accessing the photo submission link to ensure it is approved. As a reminder, in order to submit a photo online, you must be a new Clemson student or employee. Online photo submission cannot be used by current students or employees.
You will need your Clemson University username and password to log into the Online TigerOne Card Office
According to the Family Educational Rights and Privacy Act (FERPA), we are unable to share information pertaining to accounts, balances, and activities related to a cardholder. If the cardholder chooses to share that information with other individuals, (s)he may do so directly.
TigerOne Card Services has identified individuals to be TigerOne Off-campus Liaisons for all of our Clemson satellite campuses. If you are at a satellite location and are unable to visit our office during normal business hours, M-F, 8 a.m.-4:30 p.m., please contact the TigerOne Off-campus Liaison closest to you. For a complete listing of TigerOne Off-campus Liaisons and their locations, please click here.
TigerStripe accounts remain active for a minimum of 18 months with no activity. At that time, any remaining balance will be withdrawn and the account will be closed. The balance will be deposited into a general University scholarship fund.
If you look on the front of the vending machine, you will see a sign that says "Clemson University Refund Locations". These locations are Clemson House dining cashier, Fernow Street Cafe cashier, G-06 Sikes Hall, Lehotsky Room 132, Paw Mart, and Snax & Stax.
You have two options; 1) Go online to purchase your ISIC card at www.isic.org/get-your-card/. It usually takes 3 – 4 weeks to process your online application and deliver the card to you, or 2) Visit the TigerOne Card Services Office. In emergency circumstances, TigerOne Card Services has a very limited supply of applications on hand that can be processed immediately to allow you to receive your completed card at that time. If you come to TigerOne Card Services, you must bring a valid government issued photo ID (driver license, Passport), your TigerOne Card, and a payment of $30.
A credit on your bill can be transferred to your TigerStripe account. Requests for refund transfers must go through Student Financial Services. Please contact Student Financial Services by calling 864 656-5592 or visiting www.clemson.edu/cfo/student-financials/.