Appeals Process

University Housing and Dining Contract Appeals

Damage, Recore or other Charge Appeals

Dining Meal Plan Cancellations 

The Appeals Process is designed to assist residents who have not been able to resolve a request through standard procedures or to assist residents who may have serious extenuating circumstances. Please read the General Instructions as well as the specific instructions related to the type of appeal you are filing. DO NOT SIGN ANOTHER LEASE unless you have received formal written release from your University Housing Contract.

If you receive accommodated housing through the Office of Student Disability Services, please notify them regarding cancellations.

Submitting an Appeal

The Appeals Committee meets bi-weekly, as needed. You will receive a written reply from the committee within two weeks after your petition has been received.

If you have any supporting documentation, you may submit these materials to University Housing & Dining in Mell Hall; mail to 200 Mell Hall, Box 344075, Clemson, SC 29634-4075; or email all forms to dcarpen@clemson.edu.

Appeals are heard every two weeks throughout the year.

General Instructions

Petitions must be initiated by residents. Parents or other involved persons may provide letters of support and written documentation but these items will not initiate a petition.

To submit an appeal, please complete the online form at the bottom of this page.

Furnishing false information to the Appeals Committee with the intent to deceive is in violation of the Student Code of Conduct and will result in disciplinary action and rejection of the petition.

Housing & Dining Payment - Petitioning does not defer your Housing or Dining payment. Please pay your rent by the due date to avoid late charges. If your petition is approved, adjustments to your account will be made.

Committee Decisions - You may appeal the Appeals Committee decision to the University Housing Appeals Officer ONLY IF you have additional documentation or information to provide that has not been previously reviewed. Additional written documentation must be received before an appeal appointment will be scheduled. The resident must be in attendance via phone or in person at the appeal appointment.

Releases from the University Housing Contract

Fraternity and Sorority Release - Per the Block Housing Agreement, the contract for student organizational block housing is binding at the time it is signed, and the student is obligated to pay rent for the period of the contract, unless he/she fails to enroll. Requests for release from the Block Housing Agreement based on financial and/or medical hardship will be reviewed by the Appeals Committee.

Financial Hardship Release - You must complete the appeals link below including the student financial statement page as well as provide additional written documentation to support the claim of financial hardship beyond your control. You must also provide proof of an alternate housing arrangement priced below the lowest available campus housing option available to you. Other documentation may be requested.

Medical Hardship Release - The University is in compliance with the Americans With Disabilities Act (ADA). You must register your disability with Student Disability Services and provide your Faculty Accommodation Letter (FAL) with your documentation. If a vacancy exists in a campus housing space that would adequately address the physical environment requested, a medical priority transfer will be arranged. Only if the medical condition cannot be supported in on-campus housing will a release be approved.

Note: If you have an active contract and are waiting on an assignment, please note that cancellation fees below will apply if you cancel after April 15.

Reduction of Cancellation Charges

The cancellation charge schedule is as follows:

Written documentation of circumstances beyond your control is required to grant a variance in the established charge schedule.

Reduction or Removal of Damage, Recore or other Administrative Charges

Written documentation is required to remove a standard area charge from your account. An area charge petition will be reviewed by the Community Director within your area of residence. See also "Appeal" under General Instructions section above. Decisions of the Residential Life staff are final, except in cases where there is additional information or documentation to be reviewed. In those cases, a further appeal may be submitted to the Appeals Committee.

Dining Meal Plan Appeals

Please click here to reference the Dining Meal Plan Policies, Terms & Conditions.

If you believe your reasons for appeal fall outside of the policy please fill out an Appeal petition and the Appeals Committee will review your case.

Online Appeals Form

• Appeal Form