Night Hall Attendant

The Night Hall Attendant is a Clemson University student employee who maintains security within youth buildings from 11:00 pm-7:00 am and provides customer service to all conference sponsors and participants who enter the residence hall. This position reports to the Hall Manager where assigned.

PRIMARY DUTIES AND RESPONSIBILITIES

Building Security/Cleanliness

• Monitor the entrance of the building
• Monitor the building/lobby environment ensuring security/cleanliness is maintained
• Set door alarms; become proficient in Picture Perfect
• Make hourly rounds inside the building and document in building log
• Maintain relationship with Student Patrol Officer and provide information as needed
• Assist in the maintenance of keybox
• Enforce Housing policies and procedures
• Monitor computer, where applicable
• Document building activity in building log

Telephones/Radios

• Answer the phone pleasantly and courteously
• Assist callers, sponsors, participants
• Use two-way radios to communicate with other staff, if applicable

Professionalism

• Provide extraordinary customer service
• Be courteous to all individuals in the building and on the phone
• Attend all meetings, training sessions and scheduled hours
• Maintain proper attire and wear uniform provided during scheduled work hours

Resource

• Be prepared to answer questions for participants, counselors, sponsors, parents
• Be familiar with Housing policies and procedures and the university
• Inform Hall Manager and/or Associate Director, Housing Summer Programs of Housing violations
• Be able to respond appropriately in emergency situations

Administrative

• Complete timesheets according to University guidelines, submitting to Hall Managers for approval and submission to the Housing Summer Programs Office
• Attend weekly meetings and training sessions with Hall Manager
• Assist in the distribution of linens and bed making during scheduled Linen Crew hours
• Assist all participants with needs (i.e., carrying luggage); work with Graduation Weekend Housing
• Assist in the maintenance of area by picking up and disposing of trash, assisting custodial services when needed (during quick turn around times)
• Learn and become proficient in Tribuo and Picture Perfect

QUALIFICATIONS

• Maintained a cumulative grade point average of 2.25 or above at time of submission of application
• Lived in University Housing a minimum of one academic semester
• Must be enrolled as a student in both the spring 2012 and fall 2012 semesters
• Required to live on campus from May-August
• Enjoy providing exemplary customer service
• Attend required training sessions
• Must be available to work a minimum of 20 hours per week
• Must consent to a criminal background check and National Sex Offender Registry check

REMUNERATION

• $8.50 / hour

WORK HOURS

• Varying hours from 11:00 pm-7:00 am, weeknights & weekends

HOURS

• 20-40 Hours Per Week

BENEFITS

• Free Housing
• Free Meal Plan (1 meal per day during required work dates)
• Fike Access