Maintenance Requests

Having issues with your air conditioner?

We appreciate your patience and understanding that the buildings/apartments may seem hot on Move-In Weekend. This is due to all doors being open, and many people are entering and exiting the buildings. Please know that it may take 48 to 72 hours for the building to regain its normal temperature.

• Please do not open the windows.
• Close your door. Leaving the door open allows all the cool air to escape into the hall.
• Please do not adjust your thermostat below 72/74 degrees.
• If the room does not have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
• If you have an air conditioner (Lightsey Bridge I or II) or gas pack (Thornhill Village), DO NOT TURN THE THERMOSTAT ALL THE WAY DOWN. This will make the unit freeze up, and it will have to defrost before it starts cooling again.
• A fan will help until the building recovers from all doors being open.

If your unit is not functioning at all, please report the problem using the second link below.

Please select the type of maintenance issue that you are experiencing:

	To report a maintenance issue in one of the laundry facilities, click here.
	To report a maintenance issue in University Housing, click here.