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Faculty and Staff Profile

Ryan R. Mullins

Assistant Professor of Marketing


Office: 255 Sirrine
Phone: 864-656-5292
Email: RMULLIN@clemson.edu
Vita: http://people.clemson.edu/~rmullin/cv.pdf
 

 Educational Background

Ph.D. Marketing
University of Houston 2012

M.S. Business Administration
Texas A&M University 2008

B.S. Aerospace Engineering
Texas A&M University 2005

 Courses Taught

Introduction to Sales
Advanced Professional Selling
Sales Management
MBA - Sales Leadership

 Profile

Dr. Ryan Mullins is an assistant professor of Marketing at Clemson University. Before coming to Clemson, Ryan worked as an engineer for Boeing as marketing liaison between engineering performance testing and the sales/marketing teams. After coming back to get his MBA, Ryan pursued his PhD at the University of Houston where he focused his work on sales and sales management research. At Clemson, Dr. Mullins is working on research projects related to sales effectiveness, strategy implementation, customer relationship management, and sales leadership. Ryan’s work has appeared in the Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Applied Psychology, and the Journal of Personal Selling and Sales Management. As a leader of the iSell Program, Clemson’s Sales Center and Sales Certificate Program, Ryan bridges the gap between students, research, and practice through work on relevant sales force issues in industry. Integrating his work into the classroom, Dr. Mullins teaches Introduction to Professional Selling, Advanced Selling, and Sales Management at the undergraduate level, and also teaches Sales Leadership at the MBA level. In his free time, Ryan enjoys spending time with his wife Adrienne in the Greenville, SC community where they live.

 Research Interests

Ryan's research interests include front-line sales and service performance, technology adoption, customer relationship management, sales force strategy, sales training, as well as branding issues.

 Research Publications

Mullins, Ryan R., Michael Ahearne, Son K. Lam, Zachary R. Hall, and Jeffrey P. Boichuk (2014), "Know Your Customer: How Salesperson Perceptions of Customer Relationship Quality Form and Impact Account Profitability," forthcoming at the Journal of Marketing. JCR Impact Factor 2013: 3.82

Mullins, Ryan R., Daniel G. Bachrach, Adam Rapp, Dhruv Grewal, and Lauren Bietelspacher (in-press), “You Don’t Always Get What You Want and You Don’t Always Want What You Get: An Examination of Control-Desire for Control Congruence in Transactional Relationships,” forthcoming at the Journal of Applied Psychology. JCR Impact Factor 2013: 4.37

Rapp, Tammy, Dan Bachrach, Adam Rapp, and Ryan Mullins (2014), "The Role of Team Goal Monitoring in the Curvilinear Relationship between Team Efficacy and Team Performance," Journal of Applied Psychology, 99(5), 976-87. JCR Impact Factor 2013: 4.37

Baker, Tom, Adam Rapp, Tracy Meyer, and Ryan Mullins (2014), “The Role of Brand Communications on Frontline Service Employee Beliefs, Behaviors, and Performance,” forthcoming at the Journal of the Academy of Marketing Science. JCR Impact Factor 2013: 3.41

Mullins, Ryan and Niladri Syam (2014), "Manager-Salesperson Congruence in Customer Orientation and Job Outcomes: The Bright and Dark Sides of Leadership in Aligning Values," Journal of Personal Selling and Sales Management, 34(3), 188-205.

Lam, Son K., Mike Ahearne, Ryan Mullins, Babak Hayati, and Neils Schillewaert (2013) “What Sizzles May Turn Brittle: Examination of the Antecedents to Consumer Brand Identification,” Journal of the Academy of Marketing Science, 41(2), 234-52. JCR Impact Factor 2012: 3.41

Weinstein, Luke and Ryan Mullins (2012), “Technology Usage and Sales Teams: A Multilevel Analysis of the Antecedents of Usage,“ Journal of Personal Selling and Sales Management, 32(2), 245-59.

 Links

Click to view my research on Google Scholar
Click to view the Clemson Sales Program