College of Business and Behavioral Science


Richard Pak

Associate Professor

Office: Brackett 410B
Phone: 656-1584
Personal Website:

 Educational Background

Ph.D. Psychology
Georgia Institute of Technology 2005

M.S. Engineering Psychology
Georgia Institute of Technology 2001

B.S. Applied Psychology
Georgia Institute of Technology 1997

 Courses Taught

Introduction to Psychology (PSYCH 201)
Usability evaluation (PSYCH 840)
Human Factors (PSYCH 835)


My area of interest is in how age-related changes in cognition affect people’s ability to use technology.

 Research Interests

Trust and automation
Anthropomorphic interfaces
Factors affecting the successful use of information technology
Human factors in Healthcare
Human factors in HCI

 Research Publications

Pak, R., Fink, N., Price, M., Bass, B., & Sturre, L. (2012). Decision support aids with anthropomorphic characteristics influence trust and performance in younger and older adults. Ergonomics.

Price, M.M., Pak, R., Müller, H., & Stronge, A. (2012). Older adult’s perceptions of usefulness of personal health records. Universal Access in the Information Society.

Sack, O., Pak, R., & Ziefle, M. (2011). Older Adults’ Perception of Costs and Benefits of Web-Based and Mobile PHR Technologies: A Focus Group Approach. Information Quality in e-Health., 7058, 707-710.

Featherman, M., Wright, R. T., Thatcher, J., Zimmer, J. C., and Pak, R. (2011). The Influence of Interactivity on E-service Offerings: An Empirical Examination of Benefits and Risks. AIS Transactions on Human-Computer Interaction (3) 1, pp. 1-25.

Pak, R., Fink, N., Price, M., & Battisto. (2011). Two case studies in human factors and healthcare. In M. Ziefle & C. Rocker (Eds.), Human Centered Design of E-Health Technologies (272-295). Hershey: IGI Global.

Fink, N., Pak, R., & Battisto, D. (2010). Developing a usability evaluation tool to assess the patient room bathroom. Health Environments Research and Design Journal., 3(3), 22-41.

Pak, R., & McLaughlin, A. C. (2010). Designing Displays for Older Adults. Boca Raton: CRC Press.

Pak, R., Price, M. M., & Thatcher, J. (2009). Age-sensitive design of online health information. Journal of Medical Internet Research.

Battisto, D. B., Pak, R., Vander Wood, M. A., & Pilcher, J. J. (2009). Using a task analysis to describe nursing work in acute care patient environments. Journal of Nursing Administration, 39(12), 537-547.

Pak, R., Czaja, S. J., Sharit, J., Rogers, W. A., & Fisk, A. D. (2008). The role of spatial abilities and age in performance in an auditory computer navigation task. Computers in Human Behavior, 24, 3045-3051.

Pak, R.,& Price, M. M. (2008). Designing an information search interface for younger and older adults. Human Factors, 50, 614-628.


Human Factors Blog