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Faculty and Staff Profile

Marissa Shuffler, PhD

Assistant Professor, Industrial/Organizational Psychology


Office: United States
Phone: (864) 656-2831
Email: MSHUFFL@clemson.edu
Vita: View
Personal Website: https://sites.google.com/site/marissashuffler/home
 

 Educational Background

PhD Industrial/Organizational Psychology
University of Central Florida 2013

MA Industrial/Organizational Psychology
George Mason University 2006

BA Psychology, Organizational Communications, English
Pfeiffer University 2004

 Courses Taught

Teamwork in the 21st Century (undergraduate)
Social Psychology (undergraduate)
Training & Development (graduate)
Current Issues in I-O (graduate)
Groups & Teams (graduate)
Motivation & Attitudes (graduate)

 Profile

Marissa L. Shuffler, PhD, has over a decade of experience conducting basic and applied research in the areas of team development, leadership, and organizational effectiveness. Dr. Shuffler is an Assistant Professor of Industrial/Organizational Psychology at Clemson University. Her areas of expertise include team and leader training and development, intercultural collaboration, multiteam systems, communication, and adaptation, with an emphasis on high risk and complex environments (e.g., virtual, distributed). Dr. Shuffler has served as scientific task lead on several major interdisciplinary research projects, including qualitative and quantitative research aimed at assessing the effects of relationship-oriented leadership in healthcare, the empirical investigation of key leadership and teamwork issues in virtual and distributed teams for NASA, and the design of training interventions aimed at improving multiteam system coordination and functioning. Additionally, Dr. Shuffler has conducted quantitative and qualitative research to assess training and development needs for military and civilian populations, including the design, implementation, and analysis of both field and laboratory experimental studies. Dr. Shuffler conducted this and similar research for government, military, and industry, including the U.S. Army Research Institute, NASA, the National Science Foundation, the Center for Army Leadership, the Department of Homeland Security, the U.S. Air Force, and Greenville Health System, with over $2.3 million in awarded grant funding as either a Principal Investigator or Co-Investigator from federal and private entities. Her work to date includes an edited book, over 45 scholarly publications, and over 150 presentations at national and international conferences. Dr. Shuffler was recently awarded a prestigious National Science Foundation CAREER grant for her research exploring team development interventions and the use of profiles as a mechanism for better designing interventions for team effectiveness.

 Research Interests

Teamwork, leadership, team and leadership development, virtuality, geographic dispersion of teams, multicultural team leadership, multiteam systems, team building, team training, healthcare teams, teamwork profiles, team development interventions, dysfunctional teamwork

 Research Publications

*Denotes student co-author.

Shuffler, M.L., Kramer, W.S.*, Carter, D., & Rosen, M. (2017). Leveraging a team-centric approach to diagnosing multiteam system functioning: The role of intrateam state profiles. Human Resource Management Review. doi: 10.1016/j.hrmr.2017.08.003

Kramer, W.S.*, Shuffler, M.L., & Feitosa, J. (2017). The world is not flat: Examining the multi-dimensionality of culture and virtuality in teams. Human Resource Management Review. doi: 10.1016/j.hrmr.2016.12.007

DiazGranados, D., Shuffler, M.L., Savage, N.M.*, Dow, A.W., & Dhindsa, H. (2017). Defining the pre-hospital care multiteam system. In J. Keebler & E. Lazzara (Eds), The human factors and ergonomics of prehospital medicine (pp. 109-122). Taylor & Francis Group: Boca Raton, FL.

Shuffler, M.L., Verhoeven, D.C.*, Savage, N.M.*, Flynn, M.*, & Farago, P*. (2017). Shared team leadership. Oxford Bibliographies in Management. Oxford University Press. Doi: 10.1093/OBO/9780199846740-0131.

Shuffler, M. L., Jiménez-Rodríguez, M., & Kramer, W. S.* (2015). The science of multiteam systems: A review and future research agenda. Small Group Research, 46(6), 659-699.

Lazzara, E., Keebler, J., Shuffler, M.L., Patzer, B., & Miaisi, P. (2015). Considerations for multiteam systems in emergency medical services. Journal of Patient Safety. doi: 10.1097/PTS.0000000000000213

Salas, E., Shuffler, M.L., Thayer, A. L., Bedwell, W. L., & Lazzara, E. H. (2015). Understanding and diagnosing teamwork in organizations: A scientifically based practical guide. Human Resource Management. Doi: 10.1002/hrm.21628.

Grossman, R., Thayer, A., Shuffler, M.L., Burke, C.S., & Salas, E. (2014). Critical social thinking training: a framework for design & delivery. Organizational Psychology Review. Doi: 10.1177/2041386614535423

Shuffler, M.L., Salas, E., & Rico, R. (2014). Pushing the boundaries: Multiteam systems in research & practice. Research on Managing Groups and Teams Book Series, Emerald Publishing.

Kramer, W.S. & Shuffler, M.L. (2014). Culture’s consequences for leadership: The role of context in affecting leadership perceptions and performance. Industrial and Organizational Psychology: Perspectives on Science and Practice, 7(2), 199-203.

Shuffler, M.L., Salas, E., Yammarino, F.J., Serban, A., & Shirreffs, K. (2012). Putting the “we” in leadership: Continuing the dialogue to advance our science and practice. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(4), 437-443.

Yammarino, F.J., Salas, E., Serban, A., Shirreffs, K., & Shuffler, M.L. (2012). Collectivistic approaches to leadership: Putting the “we” in leadership science and practice. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(4), 382-402.

Wildman, J. L., Shuffler, M. L., Lazzara, E. H., Fiore, S., Burke, C. S., Salas, E., & Garven, S. (2012). Trust development in swift starting action teams: A theoretical framework. Group and Organization Management, 37(2), 137-170.

Grossman, R., Shuffler, M.L., & Salas, E., (2012). Moving beyond our comfort zone: Global leadership in hostile environments. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(2), 244-247.

Shuffler, M.L., DiazGranados, D., & Salas, E. (2011). There’s a science for that: Team development interventions in organizations. Current Directions in Psychological Science, 20(6), 365-372.

Connaughton, S. L., Shuffler, M.L., & Goodwin, G. F. (2011). Leading distributed teams: The communicative constitution of leadership. Military Psychology, 23(5), 502-527.

Gentry, W., Gilmore, D., Shuffler, M. L., & Leslie, J. (2011). Political skill as an indicator of promotability among multiple rater sources. Journal of Organizational Behavior. doi: 10.1002/job.740.

Mesmer-Magnus, J., DeChurch, L., Jimenez, M., Wildman, J., & Shuffler, M. L., (2011). A meta-analytic investigation of virtuality and information sharing in teams. Organizational Behavior and Human Decision Processes, 115(2), 214-225.

DeChurch, L., Burke, C. S., Shuffler, M. L., Lyons, R., Doty, D., & Salas, E. (2011). A historiometric analysis of leadership in mission critical multiteam environments. Leadership Quarterly, 22(1), 152-169. doi:10.1016/j.leaqua.2010.12.013.

Rogelberg, S., Allen, J., Scott, C., Shanock, L, & Shuffler, M.L. (2010). Effective work meetings and job attitudes: Eroding job satisfaction one bad meeting at a time. Human Resource Management, 49(2), 149-172.

Rosen, M. A., Shuffler, M. L., & Salas, E. (2010). How experts make decisions: Beyond the JDM paradigm. Industrial and Organizational Psychology: Perspectives on Science and Practice, 3, 438–442.

Shuffler, M.L., Wiese, C. W., Salas, E., & Burke, C. S., (2010). Leading one another across time and space: Exploring shared leadership functions in virtual teams. Journal of Work and Organizational Psychology, 26(1), 3-17.
Shuffler, M.L., Rico, R., & Salas, E. (Eds; in progress). Pushing the boundaries: Multiteam systems in research & practice. Research on Managing Groups and Teams Book Series, Emerald Publishing.

Paul, A., Shuffler, M.L., Wildman, J.L., & Gitlin, B. (in press). Leading global virtual teams: The supporting role of trust and team cognition. In E. Nikoi & K. Boateng (Eds.), Collaborative communication and decision making in organizations.

Salazar, M., Shuffler, M.L., Bedwell, W., & Salas, E. (2013). Toward a contextualized culture framework. In K. Sycara, M. Gelfand, & A. Abbe (Eds.), Models for Inter-Cultural Collaboration and Negotiation (pp. 27-52). New York: Springer.

Shuffler, M.L., Zajac, S., Darling, B., & Salas, E. (2013). Decision making in distributed multiteam systems. In S. Highhouse, R. Dalal, & E. Salas, (Eds.), Judgment and decision making at work.

Salas, E. & Shuffler, M.L. (2012). Writing grant proposals for military agencies. In R. Sternberg (Ed.), Building successful grant proposals from the top down and bottom up.

Shuffler, M.L., Burke, C.S, Kramer, W. S., & Salas, E. (2012). Team leadership. In M. Rumsey (Ed.), Oxford Handbook of Leadership.

Connaughton, S. C., Williams, E., & Shuffler, M.L. (2012). The role of social identity in multi-team systems. In S. Zaccaro, M. Marks, & L. DeChurch, (Eds.), Multiteam systems (pp. 109-140). New York: Taylor & Francis Group.

Salas, E., Weaver, S. J., & Shuffler, M. L. (2012). Learning, training, and development in organizations. In S. W. J. Kozlowski (Ed.). The Oxford Handbook of Industrial/Organizational Psychology.

Shuffler, M.L., Pavlas, D., & Salas, E. (2012). Military team effectiveness: A review, lessons learned, and future challenges. In J. Laurence & M. Matthews, Oxford Handbook of Military Psychology.

Bedwell, W. L., Shuffler, M. L., Wildman, J., & Salas, E. (2010). Self-directed work teams: Best practices for leadership development. In R. J. Burke & M. G. Rothstein (Eds.), Self-Management and Leadership Development (pp. 251-293). Northampton, MA: Edward Elgar.

Burke, C.S., Shuffler, M.L., Salas, E., & Gelfand, M.(2010). Multicultural teams: Critical team processes and guidelines. In (K. Lundby, Ed.), Going global: Practical applications and recommendations for HR and OD professionals in the global workplace (pp. 46-82). San Francisco, CA: John Wiley & Sons, Inc.

Salas, E., Shuffler, M. L., & DiazGranados, D. (2010). Flight crew performance at 30,000 feet: An updated perspective. In E. Salas, T. Allard, & D. Maurino, (Eds.) Human factors in aviation (2nd ed.).San Diego, CA: Elsevier.

Shuffler, M.L., Salas, E., & Xavier, L. (2010). The design, delivery, and evaluation of crew resource management training. In E.Weiner, B. Kanki & R. Helmreich (Eds.) Crew resource management (p.205-232). San Diego, CA: Elsevier.

Zaccaro, S. J., Heinen, B., & Shuffler, M.L. (2008). Team leadership: Key issues, models, and developmental prescriptions. In E. Salas., G.F. Goodwin, & C. S. Burke (Eds.), Team effectiveness in complex organizations: Cross disciplinary perspective and approaches (pp. 83-112). San Francisco: Jossey-Bass.

Zaccaro, S. J., Hildebrand, K., & Shuffler, M.L. (2008). The leader’s role in team learning. In V.L. Sessa & M. London (Eds.), Group learning. Mahwah, NJ: Lawrence Erlbaum.

 Honors and Awards

NSF CAREER Grant Recipient (2017-2011), "Detecting Patterned Profiles for Functional and Dysfunctional Teamwork"

Association for Psychological Science (APS) Rising Star Award, 2017

Presidential Merit Award for Early Career Excellence, Pfeiffer University, 2017

Hackman-a-thon Team Award, Inaugural INGRoup Hackman-a-thon Competition, 2017

College of Business & Behavioral Sciences Emerging Scholar Award, Clemson University, 2015

 Links

Current Research: How do we Help Teams in Space?
Current Research: Teamwork in Healthcare & Spaceflight
NSF CAREER Grant Research: Creating Better Plans for Developing Teams
Undergraduates: Join One of Our Creative Inquiry Teams!
Follow Marissa Shuffler on Twitter