CCIT Service Catalog

Additional Services

Optical Mark Reader (OMR) Scantrons

This service is available to all Clemson University faculty, authorized staff, and graduate students.

Service Description

CCIT has an optical mark reader (NCS OpScan21) scantron that scans penciled-in marks on a preprinted form to score tests, surveys, ballots or other forms using penciled-in marks on a preprinted form.

General OMR Information can be found at http://www.clemson.edu/ccit/help_support/omr_scantrons/. The current status of OMR jobs can be found at http://www.clemson.edu/ccit/help_support/omr_scantrons/status.html.

For additional information, go to CCIT Billing Rates: http://www.clemson.edu/ccit/business_employee_services/business_services/billing_rates.html

Request for Service

Service requests can by initiated by emailing ithelp@clemson.edu.

Service Charges

Charges for this service can be found at: http://www.clemson.edu/ccit/about/departments/bes/billing_rates.html

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, authorized staff, and graduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

General OMR Information: http://www.clemson.edu/ccit/help_support/omr_scantrons/index.html

OMR Status: http://www.clemson.edu/ccit/help_support/omr_scantrons/status.html