CCIT Service Catalog

Provided Services

Mainframe Request Forms

This service is available to all Clemson University authorized staff.

Service Description

Request forms for Mainframe access.

Request for Service

Request network/mainframe userid - http://www.clemson.edu/ccit/request_resources/

Administrative Userid Request - http://www.clemson.edu/eaforms/

Student Database Access Request - http://www.registrar.clemson.edu/html/SDBAccess.htm

Service Charges

There are currently no cost associated with this service offering.

Service Availability

Processing of request forms, Monday - Friday, 8:00 a.m. - 4:30 p.m.

Forms access is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University authorized staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Application Services - http://www.clemson.edu/ccit/about/departments/as/