CCIT Service Catalog

Provided Services

FileDrop Services

This service is available to all Clemson University faculty, faculty collaborators, staff, authorized staff, graduate students, and undergraduate students.

Service Description

To share files larger than 1MB, use the Clemson University FileDrop Services to temporarily make a file (or files) available to another user across the Internet, in a secure and efficient manner.

This service is available for use at http://filedrop.clemson.edu/dropbox.

Request for Service

Questions about this service can be sent to ithelp@clemson.edu.

Service Charges

This service is offered at no charge to end users.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/change.

This service is available to all Clemson University faculty, faculty collaborators, staff, authorized staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Clemson University FileDrop: http://filedrop.clemson.edu/dropbox

About Clemson University FileDrop: https://filedrop.clemson.edu/dropbox/about.php