CCIT Service Catalog

Provided Services

Security Risk Management and Assessment

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

This service offering provides assessment and recommendations for individual systems and data handling procedures, as well as assisting departments and data stewards with data classification and proper data handling procedures. Office of Information Security and Privacy (OISP) also assists auditors with audits of department systems and campus wide audits, identification, and remediation of security vulnerabilities.

Request for Service

Service requests can by initiated by ithelp.clemson.edu or by e-mailing ithelp@clemson.edu

Service Charges

There are no costs associated with this service offering.

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Office of Information Security and Privacy - http://www.clemson.edu/ccit/help_support/safe_computing/

Clemson University Risk Management Office - http://virtual.clemson.edu/groups/fiscal/risk.htm