CCIT Service Catalog

Provided Services

Computing Policy Management

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Office of Information Security and Privacy (OISP) is responsible for managing a central repository for storage and dissemination of all computing policies, guidelines and best practices. OISP works with general counsel, human resources, and internal auditing to adapt relevant and applicable regulatory or legislative changes into policy, process, compliance or procedural needs as related to IT, as well as the development of new relevant policies.

Request for Service

Computing Policies - http://www.clemson.edu/ccit/about/policies/

Service Charges

There are no costs associated with this service offering.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Office of Information Security and Privacy - http://www.clemson.edu/ccit/help_support/safe_computing/