CCIT Service Catalog

Provided Services

CUBS Human Resources

This service is available to all Clemson University authorized staff.

Service Description

CUBS Human Resources is a comprehensive system for managing the University's human resource information. The systems is used to help manage payroll and benefits, classification compensation and recruitment, and other related services.

Request for Service

Clemson University Business Systems (CUBS) Training and Access request at http://www.clemson.edu/cao/humanresources/courses/cubs_courses.html

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

The CUBS Human Resources is available 24/7, except for scheduled maintenance and down time.

Schedule maintenance or unavailability for the CUBS Human Resources (HPPRD) includes nightly backups/maintenance at the following times:

Tuesday thru Saturday 12:00 a.m. - 3:45 a.m., and;

Sunday 12:00 a.m. - 2:00 a.m.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University authorized staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Application Services - http://www.clemson.edu/ccit/about/departments/as/

Clemson University Business Systems (CUBS) - http://www.clemson.edu/cubs/

Administrative System Owners

Budgets and Financial Planning - http://www.budget.clemson.edu

Comptroller's Office - http://www.comptroller.clemson.edu

Student Systems Owners

Office of the Registrar - http://www.registrar.clemson.edu

Bursar's Office - http://www.clemson.edu/receivables/bursar.htm

Student Financial Aid - http://www.clemson.edu/finaid/

Office of Admissions - http://www.clemson.edu/admission/

Graduate School - http://www.grad.clemson.edu/index.php

Procurement Services - http://www.clemson.edu/cfo/procurement/

Office of Human Resources - http://www.clemson.edu/employment/