CCIT Service Catalog

Provided Services

External Networks

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Clemson University's C-Light Network has closed the cyber gap in South Carolina by joining the national high-speed research community through direct fiber connections between Clemson, Greenville, Atlanta and Charlotte, providing direct access to the National LambdaRail, Internet2 and other national and international research networks.

For more information -

Clemson C-Light Network Information

http://www.clemson.edu/ccit/get_connected/network_services/c_light.html

Clemson C-Light FAQ

http://www.clemson.edu/newsroom/articles/2007/august/CLightFAQ.php5

Request for Service

C-Light was made possible through private donations, gifted fiber, electronics and maintenance.

Service Charges

There are no costs associated with this service offering.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Network Services - http://www.clemson.edu/ccit/get_connected/network_services/

Telecommunications - http://www.clemson.edu/ccit/get_connected/telecom/