CCIT Service Catalog

Additional Services

Payment Processing System

This service is available to all Clemson University authorized staff.

Service Description

The Payment Processing system is available to authorized units for processing credit card transactions via the Internet.

Request for Service

Service requests can by initiated by completing the Payment Server request form at http://workgroups.clemson.edu/DCIT2803_PAYMENT_PROCESSING/pssweb/

For additional assistance contact Payment Service Support via email at payment_server_support-l@clemson.edu

Service Charges

The Payment Server fee schedule can be found at -
http://workgroups.clemson.edu/DCIT2803_PAYMENT_PROCESSING/pssweb/feesched.htm

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University authorized staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Application Services - http://www.clemson.edu/ccit/about/departments/as/

Payment Server - http://workgroups.clemson.edu/DCIT2803_PAYMENT_PROCESSING/pssweb/