CCIT Service Catalog

Provided Services

Video Conferencing

This service is available to all Clemson University faculty and staff.

Service Description

CCIT provides videoconferencing broadcasts that allow for 2-way voice and video connections over the Internet (IP). Videoconferencing gives faculty and students the ability to interact in a virtual classroom.

For additional information, visit - http://www.clemson.edu/ccit/learning_tech/distance_ed/faculty/classroom_technology/videoconf/index1.html

Request for Service

Service requests can by initiated by ithelp.clemson.edu or by e-mailing ithelp@clemson.edu

Service Charges

There are currently no costs associated with this service offering.

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

This service is available to all Clemson University faculty and staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Customer Relations & Learning Technologies - http://www.clemson.edu/ccit/about/departments/crlt/