CCIT Service Catalog

Provided Services

Training Resources

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Customer Relations & Learning Technologies (CRLT) is committed to providing resources to the Clemson University community by offering instructor-led training, tutorials, and self-directed e-Learning with SkillPort.

Visit the CRLT Training web site at http://www.clemson.edu/ccit/learning_tech/computer_training/

Request for Service

Service requests can by initiated by ithelp.clemson.edu or by e-mailing ithelp@clemson.edu

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

Instructor-led Training - during normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

Tutorials, as well as e-Learning with SkillPort available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.


This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Customer Relations & Learning Technologies - http://www.clemson.edu/ccit/about/departments/crlt/