CCIT Service Catalog

Provided Services

Clemson iTunes U (Podcasting)

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Clemson iTunes U is a pilot initiative that provides access to digital audio, video, image and pdf files through a customized version of Apple iTunes. About 50 Clemson faculty and staff are participating in this year-long pilot project by developing podcasts for various audiences, such as their students, their colleagues, and the general public.

For more information, go to "Clemson iTunes U" - http://www.clemson.edu/itunesu/

Request for Service

All users of Clemson on iTunes U must have iTunes installed. The software is available for free at www.apple.com/itunes/download/.

Clemson faculty, staff and students must log in to gain access to the podcasts associated with their courses, workgroups, and status. To access iTunes U, go to http://www.clemson.edu/itunesu/.

Service Charges

This service is offered at no charge.

Service Availability

This service is available 24/7.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Learning Technologies - http://www.clemson.edu/ccit/learning_tech/index.html