CCIT Service Catalog

Provided Services

Print Queue Requests

This service is available to all Clemson University staff.

Service Description

Print queues are a method of sharing a printer(s) over the network with a multiple number of users and computer platforms. If there is no queue available for the printer you wish to share and print to, it is recommended that you request a print queue.

Faculty and academic staff may print to networked printers located around campus. If you are unsure of the best network printer for you, please contact your College Consultant or TSP.

Request for Service

Service requests can by initiated by contacting ithelp@clemson.edu

Service Charges

There are currently no costs associated with this service offering.

Service Availability

There are currently no costs associated with this service offering.

This service is available to all Clemson University staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

"SkillPort training - installing, troubleshooting, fixing, maintaining, etc. printers and scanners - search for "printer" or "printers" at http://www.clemson.edu/elearning/."