CCIT Service Catalog

Provided Services

Exchange E-mail & Calendaring

This service is available to all Clemson University faculty and staff.

Service Description

Exchange accounts provide email, calendaring and scheduling, and other administrative activities (contact lists, to-do lists, tasks, etc.) for faculty and staff. Microsoft Outlook or Entourage email desktop clients are recommended for access to Exchange accounts; Outlook and Entourage supports all of the services available via Exchange. Outlook Web Access (xMail) also provides a web-based interface for access to your Exchange account. In future versions, we will be supporting BlackBerry Enterprise Server (BES) and ActiveSync allowing various wireless personal digital assistants (PDA) to connect to Exchange.

For additional information, go to http://www.clemson.edu/ccit/email_accounts/email/exchange/

Request for Service

Service requests can by initiated by contacting ithelp@clemson.edu

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty and staff.

Fee-Based Resources

E-mail Frequently Asked Questions - http://www.clemson.edu/ccit/email_accounts/email/