CCIT Service Catalog

Provided Services

Spam Filtering

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Proofpoint is used to filter spam and other junk mail messages. Proofpoint filters out 99% of the junk mail received by Clemson. Students and employees will receive daily and weekly email digests of any questionable email put into quarantine. They can release the messages or mark the sender as safe or not. If not released within 14 days, the quarantined messages will be deleted.

For additional information, go to http://www.clemson.edu/ccit/email_accounts/email/

Request for Service

The is a centrally provided service by CCIT.

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Fee-Based Resources

E-mail @ Clemson - http://www.clemson.edu/ccit/email_accounts/email/

E-mail Options for new Faculty and Staff - http://www.clemson.edu/ccit/email_accounts/email/

E-mail Documentation - http://www.clemson.edu/ccit/email_accounts/email/

E-mail Frequently Asked Questions - http://www.clemson.edu/ccit/email_accounts/email/