CCIT Service Catalog

Provided Services

gMail (Google Apps)

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Google Apps for Education email client is a Google-powered email service. The service offers 2 Gigabytes of storage for each account.

For additional information, please go to "Clemson Google Apps for Education",

http://www.clemson.edu/ccit/email_accounts/email/

Request for Service

gMail - http://g.clemson.edu

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

E-mail Frequently Asked Questions - http://www.clemson.edu/ccit/email_accounts/email/