CCIT Service Catalog

Provided Services

Outage Notifications

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

CCIT provides Outage Notification / Service Availability communications via the CCIT Home Page. This service offering is a CCIT-wide process of monitoring, documenting and reporting all disruptions, outages and instabilities of systems housed within, or maintained by, CCIT to the Clemson University community.

Request for Service

CCIT Systems Availability - http://www.clemson.edu/ccit/help_support/calendar/index.html

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.