CCIT Service Catalog

Additional Services

Software

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

The CCIT Help Desk offers students, staff, and faculty a CD containing licensed and free software used by Clemson University.

Additionally, the CCIT Software Repository is a collection of software available for current Faculty, Staff, and Students of Clemson University. The software provided is subject to current software licenses of Clemson University.

Request for Service

Service Desk Software CDs
http://www.clemson.edu/ccit/software_applications/software/

CCIT Software Repository
http://www.clemson.edu/ccit/software_applications/software/ - requires CUID and password.

CCIT Software Licensing Site - http://www.clemson.edu/ccit/software_applications/software/

General Software Recommendations - http://www.clemson.edu/ccit/software_applications/software/

Service Charges

Service Desk Software CDs are available with various costs associated.

Service Availability

Service Desk Software CDs are available during Service Desk hours of operation. See "Getting Help" below.

CCIT Software Repository is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.


This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Is Windows Vista recommended for campus use? - http://www.clemson.edu/ccit/software_applications/software/

Is Office 2007 ready for campus use? - http://www.clemson.edu/ccit/software_applications/software/

Is Internet Explorer 7 ready fpr campus use? - http://www.clemson.edu/ccit/software_applications/software/