CCIT Service Catalog

CCIT Service Catalog

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

The CCIT Service Catalog is a comprehensive portfolio of IT services that are provided to Clemson University. The catalog provides our customers with a clear and concise single point of reference for all IT services CCIT provides. Customers will find descriptions of our services, who is eligible to use the services, how to request the service, the cost of the service, if applicable, and when is the service is available.

Request for Service

CCIT Service Catalog - http://www.clemson.edu/ccit/atoz

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.