CCIT Service Catalog

Additional Services

Jack Activation/Installation

This service is available to all Clemson University authorized staff.

Service Description

Jack Activation/Installation

Request for Service

To have new jack/jacks activated or installed, please send an email to TelecomServices-L@clemson.edu. Please provide as much information as possible including contact information and the building and the room/rooms.

Service Charges

For pricing information, please contact Telecommunications at TelecomServices-L@clemson.edu

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

This service is available to all Clemson University authorized staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Telecommunications - http://www.clemson.edu/ccit/get_connected/telecom/

Campus Information (University Operators) - http://www.clemson.edu/ccit/get_connected/telecom/call_assistance.html

Troubleshooting Problems - http://www.clemson.edu/ccit/get_connected/telecom/admin_depts/troubleshoot.html

Reporting a Problem - http://www.clemson.edu/ccit/get_connected/telecom/rpt_problems.html