CCIT Service Catalog

Fee-Based Services

Uniformed Call Distribution (UCD)

This service is available to all Clemson University faculty and staff.

Service Description

Clemson Telecommunications offers UCD where there are groups regularly receiving a large quantity of incoming calls, which anyone in the group can handle.

Based on standard dial tone, the UCD system automatically delivers each incoming call to the next available line through rotation of lines in a group.

Request for Service

Service requests can by initiated by emailing TelecomServices-L@clemson.edu.

Service Charges

For pricing information, please contact Telecommunications at TelecomServices-L@clemson.edu

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

This service is available to all Clemson University faculty and staff.

Additional Resources

Telecommunications - http://www.clemson.edu/ccit/get_connected/telecom/

Campus Information (University Operators) - http://www.clemson.edu/ccit/get_connected/telecom/call_assistance.html

Troubleshooting Problems - http://www.clemson.edu/ccit/get_connected/telecom/admin_depts/troubleshoot.html.