CCIT Service Catalog

Additional Services

Automated Attendant

This service is available to all Clemson University faculty and staff.

Service Description

Clemson Telecommunications offers Automated Attendant which answers calls to a department's primary telephone number. Callers hear a greeting that directs them to automatically route their call to a specific person or group.

Request for Service

Service requests can by initiated by emailing Telecomservices-L@clemson.edu.

Service Charges

For pricing information, please contact Telecommunications at TelecomServices-L@clemson.edu

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

This service is available to all Clemson University faculty and staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Telecommunications - http://www.clemson.edu/ccit/get_connected/telecom/

Campus Information (University Operators) - http://www.clemson.edu/ccit/get_connected/telecom/call_assistance.html

Troubleshooting Problems - http://www.clemson.edu/ccit/get_connected/telecom/admin_depts/troubleshoot.html.