CCIT Service Catalog

Additional Services

Telephone Connectivity Problems/Repairs

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Connectivity Problems/Repairs Request

Request for Service

Connectivity Problems or Repair Requests –Please send an email to TelecomServices-L@clemson.edu. Please provide the phone number/numbers with problems or describe the repair needed.

Service Charges

For pricing information, please contact Telecommunications at TelecomServices-L@clemson.edu

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Telecommunications - http://www.clemson.edu/ccit/get_connected/telecom/

Campus Information (University Operators) - http://www.clemson.edu/ccit/get_connected/telecom/call_assistance.html

Troubleshooting Problems - http://www.clemson.edu/ccit/get_connected/telecom/admin_depts/troubleshoot.html

Reporting a Problem - http://www.clemson.edu/ccit/get_connected/telecom/rpt_problems.html