FAQ

Accounting Team

Q: How do I access the Clemson University Chart of Accounts?

A.  The Chart of Accounts is located at www.clemson.edu/coa

Q: What should I do with the packing slip I receive when I make a purchase?

A: Accounting needs to have verification that all products, licenses, services, etc. were received in order to pay the invoice. To help us with this, please send all packing slips (we need you to sign and date the packing slip) and invoice copies you receive to Greg Thompson/Business Services/College Station. If the order number is not listed on the vendor document, it would help us if you either include a printout of the CCIT order log form or write the CCIT order number on the document.

Q: What do I do if I do not receive a packing slip with my purchase?

A: Sometimes, the vendor may fail to include a packing slip or it could be lost. In such cases, we still need a proof of receipt to file with the payment. In such cases, please send an email to CCIT_Accounting-L@clemson.edu and inform us that the items are received. An example email would be, “I received all 4 pens and 2 of the 3 packs of paper I requested on order # 80001.”

Contracts & Licensing

How do I acquire Adobe licenses - Acrobat, Creative Suites, etc?
A: Click here.

How do I acquire Microsoft licenses – Visio, Project, server products, etc?
A: Click here.

Cellular Policy

Please click here to view the Cellular Policy FAQ page. 

General

Who do I send this to?

A: College Station. Anything relating to CCIT Business Services can be sent directly to College Station. At College Station it will be sorted and directed to the appropriate person. Email inquiries can be sent to the corresponding group.

Procurement Team

What is the Order Log?

A: For CCIT, it is the systematic method to place an order. It allows the requestor to enter their order with all the correct information; allows the order to go through the appropriate approval process; and provide adequate information to the Procurement Team to place the order using the correct method. This could be by direct order placement, getting quotes, or placing a requisition through University Purchasing.

Can I delete an order that I have entered?

A: Send Bill Houx an email at wch@clemson.edu telling him the order log# you want deleted.

Can I add an item to an order that I have already entered?

A: Once an order has been approved by your manager, you can’t add or make changes to your order. You will have to enter another order to purchase additional items.

How many items can I put on an order?

A: Please only use 9 of the 10 lines saving line 10 for taxes.

Can we order cups, plates, napkins, etc. to be used as supplies in the offices or conference rooms? Where can these items be purchased and what method of purchase?

A: These items are considered office supplies and can be purchased through regular funds as long as food and drinks are not included. They may be purchased from an office supply house like OfficeMax or through a commercial products supplier like Summit Commercial.

Can I buy food, water, coffee (or coffee service), etc.?

A: These types of items cannot be bought with E&G funds per policy. But, they can be purchased with Vendor or CURF funds.

Travel Team

Please click here to view the Travel FAQ page.