Usernames are normally handled by our Automated Userid System (AUTOIDS). AUTOIDS generates a username the morning after a new employee is entered into the HR PeopleSoft Database or into the Student Database.
Occasionally we can create an username manually at the request of the department or college. For employee usernames, a valid id number that is obtained from the PeopleSoft database is required before we can create an id. For student usernames, a valid id number taken from the student database is required. These requests can only be made by TSPs, College Consultants, Administrative Staff members of a particular college or department, or CCIT Staff.
Employee accounts are revoked upon the employee's separation from the university. These accounts cannot be reactivated without department consent.
Student accounts are revoked 12 months after the students last semester of enrollment. Student accounts can be reactivated briefly to allow the student to retrieve personal files. The account can only be reactivated for a longer period with consent from the college. We recommend that students not use their email accounts on published papers, resumes, etc., due to the fact that they will be cleaned up at some point. The Alumni center offers a mail forwarding service for these situations, but you are still required to obtain your own email account with a local internet service provider. The Alumni center can be contacted at CUALUMS-L@CLEMSON.EDU or visit http://www.clemson.edu/alumni/ and click on the "Register for Lifelong E-mail Forwarding" link.
Passwords to your account(s) should be protected at all cost. Here are some simple tips to ensure your password cannot be hijacked by someone else:
If you experience problems with your password, or have any questions, contact the Help Desk at ITHELP@clemson.edu or (864) 656-3494.