PC Repair / Hardware Repair Services

Hardware Repair Services is part of CCIT's Customer Relations and Learning Technology Group. We have a staff of two technicians. Our technicians are A+ CompTIA Certified and vendor certified. Hardware Repair provides service to students, staff and faculty. Check out our list of services.

  • Authorized Apple Service Center
  • Authorized Dell Self-Supporting Service Center
  • Authorized HP Self-Supporting Service Center
  • Authorized Lenovo/IBM Service Center
  • Non-warranty Repairs - Cost of non-warranty repairs consists of labor charges and the cost of parts used. We currently charge $75 per hour for labor.
  • Estimates - We charge an hour of labor ($75) for estimates. If you decide to proceed with the repair, this amont will cover the first hour of labor.

Note: "Self-Supporting" denotes that we can only service hardware purchased through the Clemson purchasing sites.  We cannot service computers purchased at Best-Buy, Circuit City, or some other venue.

Non-Warranty Repairs

To facilitate a repair, bring the faulty equipment to the Help Desk at the Support Center located on the second floor of the Cooper Library.

You will need to bring an IDO if you plan to charge the repairs to a departmental account. We also accept Tiger Stripe Cards, Visa, MasterCard, Discover Card, and personal checks. We cannot accept cash nor can we accept Clemson University departmental credit cards.

A ticket will be created by our clerical staff at the Help Desk. Once serviced, someone will either call or email you notification that your equipment is ready for pickup.

Meet The Staff

 Mylene Smith Hardware Repair Services Supervisor

Mylene Smith
Supervisor
656-2548
mylene@clemson.edu 

 Jeff Mahnken of Hardware Repair Services

Jeff Mahnken
Computer Technician
656-0357
jmahnke@clemson.edu

 

Derek Vaughn
Computer Technician
656-8138
derekva@clemson.edu