Clemson Computing & Information Technology

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How to: Junk email and abuse reporting in Google Apps for Education.
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SYMPTOMS: How does a user report junk email or account abuse RESOLUTION: A user should use the Report Spam button to let Google know if they received junk email or a spoofed message. A user should use the Report Phishing link to let Google know if they have received a phishing message. They will see a red warning message at the top of any emails that are suspected of referencing a phishing site. If a user thinks that their Google Apps for Education mail account has been compromised, they should contact ITHelpclemson.edu. They should include the header of the suspicious message and the entire message text. They should also change their password.