Reflecting a name change in a Google Apps for Education account. View The Full Article SYMPTOMS: How can a user reflect a formal name change within a Google Apps for Education account RESOLUTION: Students need to formally change their name through the Registrar. The Clemson University online directory will reflect the change within one business day. Employees will need to contact their budget center for information about changing their name. The user then needs to email ithelpclemson.edu with a request to have the name in their Google Apps account changed by the email administrators. The new name needs to be stated in full. NOTE: While the default account username will never change, nicknames can be added to reflect name changes.