Clemson Computing & Information Technology

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Google Apps says username/password fail even when its known to be correct
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Sometimes, usually after someone attempts to reset his or her google apps password, Gmail will fail to log in with the new password. When the user first attempts to log in, the security word will appear, and after that is successfully entered login will still fail. I have no idea what the cause of this is, but it has been discovered that if the user simply goes into www.clemson.edu/emailforwarding and completely turns off the google apps service both checks need to be unchecked for a period of time at least 1 hour then the user can go back and reenable google apps and it should work.