Pharos Pop Ups not Displaying on Mac View The Full Article PROBLEM: Sometimes documents do not submit properly to the campus printers, including the holmes honors printer, from Macs. The pop up asking users to sign in never comes up and the document is never submitted. Sometimes a pop up error is returned, but often the job just fails. SOLUTION: 1. Click on the Apple ,, in the top left hand corner of the desktop and click System Preferences 2. Click Accounts 3.Click Login Items 2. Click the button 3. Click Macintosh HD ,then Library , then Application Support and then Pharos. Hold down the shift key and click on Notify and Popup. They should both be highlighted. Then click Add. 4. Make sure both check boxes are checked, as seen below. Then close the window and restart the computer.