Clemson Computing & Information Technology

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ERROR: Adobe Connect recordings require login/Invalid user or password
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Problem: I have linked up my Adobe Connect recordings for my students, but they are getting an error message Invalid user or password. when they try to login to watch the recording. Solution 1: Students do not have named accounts in our Adobe Connect system. You must make the recording public for them to be able to access it. Please make sure you have made the recording Public. Attached to this article is a document with the steps to link your Adobe Connect recordings. KEYWORDS: ADOBE CONNECT, RECORDINGS, STUDENTS, ERROR, MESSAGE, LOGIN, INVALID USER OR PASSWORD