Clemson Computing & Information Technology

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With a BlackBerry, how do I search for an address in the Exchange GAL?
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In order to take full advantage of the features offered in the BES BlackBerry environment, you should make sure you have the latest software on your device. To find the version of handheld software you are running, on the handheld, go to Options and then choose About from the Options menu. Using a BlackBerry at Clemson University, you can search for an address in the Exchange Global Address List GAL by performing a Remote Address Lookup. To use this feature you must have an account on the BlackBerry Enterprise Server. To perform a Remote Address Lookup, follow these steps: 1. From the Home screen, select the Compose icon. The To: screen will appear. 2. Click the trackwheel to view the menu. Select Lookup. A dialog box will prompt you to type part or all of the contactand39s name. 3. After typing the contactand39s name, click the trackwheel to bring up the Compose screen. After your search is complete, the To: field will display the number of matches. 4. Move the cursor to the To: field, and click the trackwheel to view the menu. Click View Lookup. 5. Select the contact for whom you were searching and click the trackwheel to view the menu. Select a sending method. After composing your message, click the trackwheel to view the menu. To send your message, click Send. The best way to search for a name is to enter the last name, then a comma, then the first initial. If you donand39t know the personand39s first initial, just enter the last name and a comma. If you arenand39t sure how to spell the personand39s last name, enter only the first few letters.