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Ensemble videos not working/not loading
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Back in December 2013, System Administrators updated our Ensemble media server. This update broke the embed code for Ensemble videos. Below are two options for fixing this problem. Option 1: Replace old embed code with new embed code1 Login to Ensemble2 Navigate to your video3 Click on the preview of your video4 Click the embed button5 Copy the embed URL6 Open Blackboard in another browser window7 Login and navigate to your Blackboard course8 Find the place where your video was previously embedded9 Turn on Edit mode10 Click the chevron next to that item11 Click Edit12 Then click the HTML button13 Then select the HTML text and press delete14 Paste the new embed tag in the HTML popup window15 Click update then click submit.Option 2: Update existing embed code1 Open Blackboard a browser window2 Login and navigate to your Blackboard course3 Find the place where your video is embedded4 Turn on Edit mode5 Click the chevron next to that item6 Click Edit7 Then click the HTML button8 Search the HTML code for https://videoapp2.clemson.edu/ensemble/ to https://ensemble.clemson.edu/Example old code: Example new code:9 Paste the new embed tag in the HTML popup window10 Click update then click submit.