Clemson Computing & Information Technology

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SkillPort Elearning IP Address Ranges
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Entered on 03/06/2009 at 15:36:50 by Kathy E Wright: Vendorresponse:THREADID:1758832 SkillPort uses standard HTTP ports HTTP 80 and HTTPS 443 as listed in the below documentation, and should not require any additional ports be opened. http://documentation.skillsoft.com/ikb/23297.htm. No further action required. Entered on 03/06/2009 at 10:45:18 by Kathy E Wright:I will contact the vendor for specific instructions. No action may be needed. Entered on 03/06/2009 at 06:38:46 by Bobby Teal: Hi Kathy, As Joseph stated, we are unable to find any current firewall exceptionsrelated to SkillPort. Since connectionsto SkillPort would beestablished frominternal to theClemson network going out, the exceptions are notlikely needed since ports are only blocked from external to internal onClemsonand39s border firewall. The document provided by SkillPort does not reference whetherthe ports need to be opened from external to internal.The only wayto confirm this would be to contact SkillPort and clarify the specific exceptions needed including direction. Please let us know how you would like to proceed. Thanks, Bobby Teal CCIT Network Operations Entered on 03/04/2009 at 11:53:45 by Kathy E Wright:No this is my first time making such a request for this vendor. I inherited systems support from a predecessor. Entered on 03/04/2009 at 11:42:31 by Joseph Bernard: Kathy, From what I can see, that are no exceptions that need to be made. I cannot find any excpetions for the already existing addresses. Did you have to make a request about this before Thanks, Network Operations Entered on 03/04/2009 at 11:33:21 by Kathy E Wright: Skillport is the vendor that hosts our eLearning library that can be access via http://www.clemson.edu/elearning. Our web team provides the authentication passthru and communicates with the vendor. Course progress is uploaded to the vendors servers while customers are using the materials. This link will provide you with the IP ports are being used for this software. http://myweb.clemson.edu/kewrig/testing/skillport.htm Please let me know if you need further information. Kathy Entered on 03/03/2009 at 16:31:54 by Joseph Bernard:Kathy,What exceptions do you require for the network range 209.46.44.0/23 We are notfamiliar with the current SkillSoft setup.Thanks,Network Operations Entered on 03/03/2009 at 14:39:20 by Kathy E Wright:Approved by OISP on 02/25/2009:From: securityclemson.edu mailto:securityclemson.eduSent: Wednesday, February 25, 2009 3:37 PMTo: Kathy WrightCCITSubject: DCIT Security NUX41574753: FW: Important Message Regarding UpdatesTo SkillSoftand39s Hosting IP Address Ranges Kathy,We have no problem with this...you will need to submit a tigertracks ticketto the NOC for the exceptions to be put into place.Thanks,David Buckley Entered on 03/03/2009 at 14:21:17 by Kathy E Wright:SkillSoft is expanding its Hosting Operations for Clemsonand39s eLearning library access via http://www.clemson.edu/elearning/. The expansion includes the addition of new IP addresses that SkillSoft will reserve for use. The use of the new IP address range will begin as early as April 1st, 2009.Please allowed connection to, or required exclusions for the following ranges of IP addresses prior to April 1st, 2009:IP address range new with this communication:209.46.44.0 209.46.45.254