Laptop Support

Laptop Support

Welcome to Clemson University laptop support. We are located in the CCIT Support Center on the 2nd floor of the Cooper Library.  Laptop support is responsible for software support for all student laptops and can perform hardware diagnosis and repair as an Authorized Service Center for Apple, Dell, Fujitsu, HP, and Lenovo laptops.

Note: Windows 8 may not be compatible with all campus systems or software and only very limited support is available at this time. Windows 8 drivers are not available for all laptop hardware and CCIT will not support Operating Systems that are not fully supported by the laptop's vendor/manufacturer.

Note: "Netbooks" and "iPads" and other light-use portable computing devices are not a viable option as your primary laptop. Support for these devices is extremely limited and consists only of setting up the wireless configuration and installing anti-virus software as required.

Please see our support hours here. If you have any questions, please email ITHELP@clemson.edu or call the CCIT Customer Support Center at (864) 656-3494.

Laptop Workshop Tutorial Videos

If you are on campus and have not been able to sign up or attend a laptop setup workshop, you can click here to view a laptop setup workshop tutorial video. You must be on campus and connected to the network with an Ethernet cable (not wireless). Please choose the appropriate workshop (Apple, Windows Recommended laptop, or Windows Non-recommended laptop). The workshop handouts with the written directions are also available on this page.

2012/2013 Laptop Recommendations

The 2012/2013 laptop recommendations are posted here!

Note: New this year!!!  If you order a Clemson laptop or buy a new laptop, when it asks for your computer account name, please put in your Clemson user name!!!!!!

Note: See "Quick Links" above to make purchases online or visit our on-campus computer store.

Note: We are planning on having our Dell and Apple recommended laptop models available for purchase at our on campus computer store prior to the beginning of the orientation sessions starting in June.

Note: All Apple laptops must include an Ethernet port and an optical drive to receive support in the CCIT Support Center.

Note:"Netbooks" and "iPads" and other light-use portable computing devices are not a viable option as your primary laptop. Support for these devices is extremely limited and consists only of setting up the wireless configuration and installing anti-virus software as required. CCIT provides no other software or hardware support for these devices!

Laptop Setup Workshops

Laptop Setup Workshops

New students or students with new laptops are encouraged to attend a laptop workshop to get their laptop set up for use at Clemson. Click here for more information.