Clemson Computing & Information Technology

Software

Can I get Windows 8 on my laptop?

Windows 8 drivers are not available for all laptop hardware. CCIT will not support Operating Systems that are not fully supported by the laptop's vendor/manufacturer. To recover from a failed user initiated Windows 8 installation attempt, the CCIT PC Repair Shop will re-install the original vendor supported Operating System at the standard labor rate. At this time, Windows 8 may not be compatible with all campus systems or software and only limited support is available.

Can I get Windows 7 on my laptop?

CCIT will not support Operating Systems that are not fully supported by the laptop's vendor/manufacturer. A Windows 7 image is available only for the following recommended laptops: the Dell Latitude E6400, E6410, E6420, E6430, E6500, E6510, E6520, E6530, the Dell Precision M4500, the Dell Precision M4600, the Fujitsu Lifebook T730, and the Fujitsu Lifebook T731. CCIT will only install the vendor supported Operating Systems on all other recommended and non-recommended laptops. To recover from a failed user initiated Windows 7 installation attempt, the CCIT PC Repair Shop will re-install the original vendor supported Operating System at the standard labor rate. The CCIT PC Repair Shop will upgrade laptops that are clearly identified as Windows 7 compatible at the standard labor rate.

Can I setup dual boot on my Apple computer?

Dual boot setup (Mac/Windows XP) is available for Intel based Mac laptops. It is strongly recommended for freshmen since most math classes use MyMathLab - which requires Windows. Clemson does not have a license for Parallels. Students who purchase it and would like to install Windows themselves may purchase a Windows CD at the Apple Store. Hardware support for Apple laptops and desktops is also now available in the CCIT Support Center.

May I install Linux? / Will you help me install Linux?

You may install any OS you wish on your machine but CCIT does not provide official Linux support. For further information on Linux support at Clemson, please visit our Linux Information Page.

How can I get MS Office to install on my laptop?

You may go to http://www.clemson.edu/laptop. Click on the Software Installer. You can download and run the installer which will give you a choice of Office, McAfee, Novell, and a number of other software items. Note that you will be asked for your username and password.

How do I install Maple/Matlab/DataStudio?

There programs are available on the Software Installer (Windows).

These programs are available on the campus S: drive once you've logged into Novell. On Maple and Matlab, look for a .vbs installer:

Matlab: R:\Matlab

Maple: R:\Maple

DataStudio: R:\Data Studio

If you are using Matlab or Maple off campus with a VPN, here are some changes you may need to make to the Windows Firewall.

How do I get software installed on a non-recommended laptop?

See this page for details.

A second option is to log in to Novell (right click on the red N in the lower right hand corner and select log in). Go to the R: drive. The various versions of Office are located under R:\Microsoft Office.

Note: both of these options are available to students and staff!

I graduated from Clemson and my Clemson recommended laptop needs a software "refresh". What are the licensing terms?

Click here for a page of information about licensing after you graduate. It is recommended that you read this BEFORE you graduate!

I have an IBM/Lenovo Thinkpad bought through Clemson and need the original restore CDs. How can I get them?

If your laptop was purchased before summer 2007, you may call 1-800-ibm-serv and they can direct you on how to order them from Lenovo. If you have a 2007-2008 laptop, there is an option under Programs to create restore disks. Note, when creating them, you MUST use a blank CD for the first disk, but you MAY use blank DVDs for subsequent disks. Also note that these disks will put only Lenovo licensed software on your hard drive and remove everything already on there. They are most commonly used if you sell your laptop or transfer from Clemson.