Trend-Micro OfficeScan is the recommended virus scanning software for Clemson University. It is licensed for all University-owned computers, all currently enrolled students' computers, and any computer personally owned by a University employee.
There are a couple of ways to acquire Trend-Micro software for your system. You can download it from http://download.clemson.edu. You will need your Clemson username and password to download this software. If you are on campus logged in to Novell, you can install it by going to R:\software\Trend Micro. If you are a student with a laptop, you can bring your computer to the CCIT Support Center where Laptop Support can install Trend-Micro for you.
If you have McAfee installed from our previous license, you do not need to uninstall. The Trend-Micro install will automatically uninstall McAfee before installing Trend.
If you have anti-virus software already on your computer (other than Clemson's previous McAfee install), you must uninstall it first.
|1.||Launch the appropriate Trend-Micro install based on your role with the university. Faculty/Staff that are installing Trend on their home systems should use the home install otherwise please use the Faculty/Staff install for your work system.|
|2.||If you are running the Faculty/Staff install, you might be prompted for your department number. Please input your department number within the text box using a leading zero if your number is 3 digits. This number is used to route your system to the appropiate management group on the server that coincides with your area of support.
|3.||Student and home versions will bring up a Dos box that shows the progress of the install.|
|4.||You might be prompted for administrator rights if installing from Windows7 or Vista. Look for a flashing prompt at the bottom of the screen on the taskbar and click on Yes to allow the install.|
|5.||If you are installing this on a system that is off campus, please make a VPN connection to campus (http://cuvpn.clemson.edu) in order to check in the license. You only have to do this once at install time and the software is good for the life of the license.
|6.||Once installed, you should have a blue globe in the lower right hand corner of your task tray.|
|1.||To uninstall, navigate to Start, Programs, Trend-Micro OfficeScan Client and click on Uninstall OfficeScan Client.|
|2.||If prompted, answer yes to give permission for the uninstall.|
|3.||Trend should then proceed with the uninstall and close the window once the uninstall is complete. There should no longer be a globe in the lower right corner of the task tray if the uninstall was successful.
To manually update your virus definitions, look for the Trend-Micro blue globe in the bottom right-hand corner of the computer screen. It should look like the icon to the right. Right-click on it and select Update Now. Select Update Now to perform the action. Trend-Micro will download the latest virus definitions. Click Close when finished.