Problem Management

Coming Soon:  Problem Management

The Process responsible for managing the Lifecycle of all Problems. The primary objectives of Problem Management are to prevent Incidents from happening, and to minimize the Impact of Incidents that cannot be prevented. Problem Management includes Problem Control, Error Control and Proactive Problem Management.

Key Performance Indicators

Fact Sheet

help button

Contact CCIT
Service Desk:

Support Hours
(864) 656-3494

Live Chat

Help & Support Form
Use this form to report a problem, ask for help or leave a comment.